Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal Service
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Location
Hours
Reviews
4.1
131 reviews
5 stars
92
4 stars
8
3 stars
5
2 stars
2
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting excellent communication throughout the repair process.
Repair Quality
Overall, customers were satisfied with the quality of repairs, noting that vehicles looked brand new after service.
Timeliness
While some reviews mentioned delays in repair timelines, others appreciated the quick turnaround and timely updates provided by the staff.
Negative Experiences
A number of customers reported poor experiences related to communication issues, unprofessional behavior, and dissatisfaction with the handling of their claims.
Recommendation
Despite some negative feedback, many customers expressed a willingness to recommend the shop for its quality work and customer service.
- DYDelaina Young5 days ago5.0Millard was amazing from start to finish. He kept me updated every step of the way about my vehicle’s progress and was upfront about any hiccups along the way. His honesty, clear communication, and professionalism made me feel at ease. Even up to the moment I picked up my challenger , he made sure I understood everything. Millard was incredibly kind and helpful throughout, and I truly appreciate the level of care he provided. Highly recommend!
- DWDeb WilsonNov 3, 20255.0I was rear-ended by a driver on my way to church one Sunday. It took weeks for the other driver's insurance to approve my car's repair. I selected Gerber Collision & Glass in Donelson to repair my vehicle. They are an hour from my home, but I had heard great things about them and their staff. They did NOT disappoint. From my first call to schedule the drop-off, throughout the repair process, and at its completion, my contact, Jim Whooley, kept me informed, even before I reached out. He was courteous and professional, answering my questions and even had my car completed BEFORE the timeline they had given me. They coordinated with the rental car company to have someone pick me up from their shop, take me to pick up the car, and, when they were finished with mine, even returned the rental car for me. I would 100% recommend Gerber Collision & Glass Donelson and specifically, Jim Whooley. Top-Notch Service. I would give 10 stars if that were an option.
- ETErin ThomasAug 11, 20251.0I stopped in to ask about a quote for car damage, but was told I’d need an appointment just to get an estimate. While I understand that every business has its own process, it felt unnecessarily rigid for something so simple. I left with no interest in pursuing their services.
- ARAynsley RiserJul 9, 20255.0Had such a great experience! Tree fell on my car and they had it repaired and looking good as new so quickly! The communication and finished product were top notch!
- VWVal WJul 2, 20251.0Absolutely terrible. Please save yourself the stress and go somewhere else. I could type a book on how awful and unprofessional but save you time and energy. Go to another shop.
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass offer?
Gerber Collision & Glass provides collision auto body repair, auto glass services including windshield replacement, paintless dent repair, dent removal, estimates, and more.
Where is Gerber Collision & Glass located?
Gerber Collision & Glass is located at 2738 Old Lebanon Rd, Nashville, TN 37214, United States.
What are the operating hours of Gerber Collision & Glass?
The shop is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does Gerber Collision & Glass offer any guarantees on their repairs?
Yes, all their automotive collision and glass repairs are backed by a Lifetime Guarantee for as long as you own your vehicle.
What payment options are available at Gerber Collision & Glass?
They accept American Express, Check, Discover, MasterCard, and Visa for payment.
How can I contact Gerber Collision & Glass for an estimate?
You can contact them via their email info@gerbercollision.com or by phone at +1 615-933-7673 for a free collision auto body repair estimate or auto glass quote.
Does Gerber Collision & Glass have an online presence?
Yes, you can find them on Facebook at GerberCollisionNashvilleOldLebanonRd and on LinkedIn at https://www.linkedin.com/company/gerbercollision, as well as their website https://www.gerbercollision.com/locations/nashville-donelson-tn.
Are there automotive-related services near Gerber Collision & Glass?
Yes, nearby you can find Auto Glass Service-Nashville, Two Rivers Ford Quick Lane, and Two Rivers Ford Service Center which offer automotive repair and related services.
What local businesses near Gerber Collision & Glass might be convenient for customers?
Customers can visit nearby places such as Enterprise Rent-A-Car for temporary vehicle rentals or enjoy a meal at My Greek Deli and Pizza Factory before or after their service appointment.
Are there leisure or wellness options close to Gerber Collision & Glass?
Yes, customers can relax at Wine Down Nashville wine bar, get wellness care at Epiphany Chiropractic, or visit GNC and GNC Live Well for vitamins and supplements nearby.