I reserved a luxury SUV through Enterprise Exotic Car Rental online, where the quoted price was $529 for two days. When I arrived at the Nashville airport to pick up the car, the employee who assisted me seemed inexperienced and had trouble locating my reservation. He directed me to a Range Rover, but once inside, I found the passenger seat air bladder had exploded, making the vehicle unusable.
I returned to the desk and waited about 15 minutes before speaking with another representative, who said she was the Exotic Car representative. She told me there was only one vehicle available, which was not the car I had reserved. At that point, I agreed to take the available SUV. The vehicle ran fine during the rental.
However, when I returned it on Saturday, the attendant told me the total charge was $1,300. Shocked, I was directed to the desk, where the manager explained that Exotic rentals are “different” from Enterprise and therefore cost more. This was never communicated to me during the reservation or pickup process. The manager adjusted the bill to $900, citing an unexplained over-mileage charge.
The lack of communication, the unusable first vehicle, the long wait time, and the unexpected, unexplained charges left me extremely dissatisfied.
NG
New Kent Golfer
Aug 7, 2024
5.0
Lacey & Team Absolutely Rock!
Met my folks for a long NashVegas weekend and Enterprise Exotic hit a Home Run!
Maserati Grecale followed by MB S500!
Excellent Client Service and Attention to Customer Delight.. 10/10ths.
AA
Aaron Andrews
Dec 15, 2020
5.0
Okay 👌
EO
Elliot Oneboolane
Aug 16, 2019
5.0
Had such a wonderful experience with enterprise exotics once again. Have been to the one at LAX, Las Vegas, and now the Nashville airport one. James and Brooke were both very helpful the entire time despite my flight changing and wanting to have this awesome corvette to visit the national corvette museum. Car was perfect, service was outstanding, great experience and will continue doing business with enterprise exotics, thank you so much!
Frequently Asked Questions About Exotic Car Collection by Enterprise
What types of cars can I rent at Exotic Car Collection by Enterprise?
You can rent high-end exotic sports cars, sedans, and SUVs from luxury brands such as Ferrari, Audi, Bentley, Jaguar, Lexus, Mercedes-Benz, Maserati, Porsche, and Tesla.
What are the operating hours of Exotic Car Collection by Enterprise?
The rental location is open every day from 7:00 AM to 7:00 PM.
Where is Exotic Car Collection by Enterprise located?
It is located at 1 Terminal Dr, Nashville, TN 37214.
What payment methods are accepted at Exotic Car Collection by Enterprise?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Exotic Car Collection by Enterprise?
You can call their local phone number at +1 615-932-6030 or their main phone at +1 833-898-2148.
What languages are spoken at Exotic Car Collection by Enterprise?
English is the language spoken at this rental location.
Can I rent exotic cars at Nashville International Airport?
Yes, Exotic Car Collection by Enterprise offers exotic and luxury car rentals at Nashville International Airport.
What nearby car rental agencies are close to Exotic Car Collection by Enterprise?
Nearby car rental agencies include Alamo Rent A Car, Hertz, Budget Rent A Car, Avis Car Rental, National Car Rental, and Advantage Rent A Car, which offer additional rental options nearby.
Are there places to eat or grab a coffee near Exotic Car Collection by Enterprise?
Yes, nearby options include Ole Red Nashville Airport for music and food, Green Beans Coffee for coffee and café fare, Auntie Anne's for snacks, and ACME Feed & Seed for a sports bar experience.
What nearby attractions can I visit before or after renting a car from Exotic Car Collection by Enterprise?
You might want to visit the Country Music Hall of Fame And Museum or enjoy a music session at Nashville Jam Session nearby, both great spots to explore local culture before or after your rental.