Enterprise Rent-A-Car

4.4
253 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Nashville, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Hermitage Avenue location today.

Location

Enterprise Rent-A-Car
302 Hermitage Ave, Nashville, TN
37210, United States

Hours

Reviews

4.4
253 reviews
5 stars
188
4 stars
24
3 stars
11
2 stars
4
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and professional, with many customers highlighting outstanding service and follow-up.

Vehicle Quality

While many customers received clean and well-maintained vehicles, there were complaints about specific cars being in poor condition or not meeting expectations.

Efficiency

Customers frequently noted quick and easy pick-up and drop-off processes, contributing to a smooth rental experience.

Communication Issues

Some customers experienced problems with communication, including unauthorized charges and lack of follow-up on issues, leading to frustration.

Location Satisfaction

The Hermitage Avenue location is highly recommended for its convenience and overall positive experiences, although some negative experiences were reported.
  • DH
    Deborah Holden
    5 days ago
    5.0
    Awesome experience
  • SM
    Sarah Martin McConnell
    5 days ago
    5.0
    The Hermitage Road location in Nashville is outstanding! I highly recommend this Enterprise enterprise 😀 Personable, helpful and attentive staff team; spotless, great like-new (and smoke-free) vehicle; spouses drive at no up-charge - a real plus! Rates so affordable we reserved a car like the rental we received for an upcoming holiday trip. This is what customer service should be! Exemplary!
  • LL
    Lisa Landyn
    Nov 1, 2025
    5.0
    Customer Service was outstanding! Always kept me up to date during the process.
  • AJ
    Allison Johnson
    Oct 21, 2025
    5.0
    Super friendly location, great service. Car was in good condition. They also called the day after to make sure everything was working well for us. Would definitely rent from there again. The employees were also very professional with another customer who was making a stink while I was there.
  • FW
    Frank Woodman
    Oct 11, 2025
    4.0
    The agents were great but we were not happy with the vehicle I was given as a midsize SUV.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car offer in Nashville?

Enterprise has a wide range of vehicles including luxury cars, vans, and standard rental cars suitable for errands or weekend getaways.

What are the operating hours for Enterprise Rent-A-Car on weekdays?

Enterprise Rent-A-Car in Nashville is open from 7:30 AM to 6:00 PM Monday through Friday.