Enterprise Rent-A-Car

4.3
237 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Nashville, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Inglewood location today.

Location

Enterprise Rent-A-Car
3206 Gallatin Pike, Nashville, TN
37216, United States

Hours

Reviews

4.3
237 reviews
5 stars
174
4 stars
19
3 stars
5
2 stars
8
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Connor, Chad, and Jasmine providing exceptional service.

Efficiency

Several reviews highlighted the quick and seamless rental process, with customers appreciating the minimal wait times and efficient handling of reservations.

Vehicle Quality

While many customers reported receiving clean and reliable vehicles, some noted issues with vehicle maintenance, such as poor oil life indicators and dirty interiors.

Reservation Issues

Multiple customers experienced problems with reservations, including being given away or not honored, leading to frustration and dissatisfaction.

Mixed Experiences

Overall, while many reviews were positive, there were notable negative experiences regarding management and service inconsistencies, indicating a need for improvement.
  • CW
    Clarence White
    Jan 3, 2026
    5.0
    The attendant was friendly and very helpful
  • JP
    jordan pinkston
    Dec 30, 2025
    5.0
    This location in East Nashville in particular has some of the kindest staff. They are always quick and efficient and kind to the person they’re assisting while being attentive to anyone who might be in line so that they know that they’re seen. Could not be anymore satisfied with them and their services.
  • AA
    Alluur
    Dec 5, 2025
    1.0
    Terrible service! Was told I couldn’t use tap to pay for a $25 deposit when I did just that at a different location. When asked to see the policy for making the payment the guy who said he is the branch manager could not provide it. Went to a different location and was able to get a vehicle (Pic posted). ONLY got a rental because someone hit my car while I was in a coffee shop and the lady was nice enough to wait for me and report it to her insurance. Funny how the big guy with long dreads couldn’t accommodate me with tap to pay but a second location was more considerate.
  • NS
    Nematillo Sayfutdinov
    Dec 4, 2025
    5.0
    Got a car here recently experienced very good service from the Big Man (sorry I don’t know ur name boss) but Im very satisfied with ur job and appreciate that
  • GP
    Gabriel Perrin
    Nov 23, 2025
    5.0
    This specific location is top tier helped with ease and didn’t give us a hard time we was in an out I forgot the 2 employees that was helping us but the Caucasian guy and the heavy set black guy with the dreads was top tier . Enterprise couldn’t ask for better employees than the two guys that was helping me and my aunt on getting a rental van

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Nashville, TN?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

Where is the Enterprise Rent-A-Car location in Nashville?

The Nashville Enterprise Rent-A-Car is located at 3206 Gallatin Pike, Nashville, TN 37216.