Enterprise Rent-A-Car

4.4
315 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Nashville, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Nolensville Pike location today.

Location

Enterprise Rent-A-Car
2624 Nolensville Pike, Nashville, TN
37211, United States

Hours

Reviews

4.4
315 reviews
5 stars
230
4 stars
38
3 stars
20
2 stars
8
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews praised the exceptional customer service provided by staff, particularly highlighting employees like Jeff, Mimi, and Chris for their professionalism and attentiveness.

Vehicle Quality

While many customers appreciated the cleanliness and condition of the vehicles, some reported issues with car maintenance, such as low oil and tire pressure.

Efficiency

Customers frequently noted the quick and efficient rental process, with many expressing satisfaction with the speed of service and ease of transactions.

Communication Issues

Several reviews mentioned difficulties in communication, including long wait times on the phone and miscommunication regarding reservations.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about vehicle quality and service inconsistencies, indicating a need for improvement in certain areas.
  • ST
    Shannon Tilley
    2 days ago
    5.0
    Always very helpful!
  • PA
    Parroush Ahmed
    5 days ago
    5.0
    I always rent through enterprise and you all never fail to amaze me! Special thanks to Brianna and Jeff, they are the absolute best and they are there to help us customers! Thank again!
  • LC
    LaToya Crump
    Jan 2, 2026
    5.0
    Jeff and his team delivered nothing but the absolute best Customer Service!!! Professional, friendly, mindful, understanding, and extremely patient. I needed several extensions and was treated with the utmost kindness. Mimi and Brianna are amazing!! Returning the rental felt like I was part of the family. Thank you for EVERYTHING!!! Have a safe and Happy New Year!
  • JM
    Joseph Morris
    Dec 27, 2025
    5.0
    Jeff is the best! I recommend going there just for his customer service. Always goes above and beyond and made the process super smooth and easy.
  • JW
    James Wallace
    Dec 21, 2025
    5.0
    Enterprise customer service is excellent! If I rent another car that is where I'll go!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car on Nolensville Pike?

Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

What are the rental office hours for Enterprise Rent-A-Car in Nashville?

The office is open Monday to Friday from 7:30 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.