Enterprise Rent-A-Car

4.4
303 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Nashville, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Nolensville Pike location today.

Location

Enterprise Rent-A-Car
2624 Nolensville Pike, Nashville, TN
37211, United States

Hours

Reviews

4.4
303 reviews
5 stars
218
4 stars
38
3 stars
20
2 stars
8
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Chris and Traxton going above and beyond.

Vehicle Condition

Several reviews noted issues with vehicle cleanliness and maintenance, including unpleasant odors and mechanical problems.

Reservation Issues

There were complaints about miscommunication regarding reservations and vehicle availability, leading to customer frustration.

Quick Service

Customers frequently highlighted the quick and easy rental process, with many reporting minimal wait times.

Overall Experience

While many customers had positive experiences, there were notable negative reviews regarding specific incidents that affected overall satisfaction.
  • SV
    Sarah Vandyke
    6 days ago
    5.0
    I recently rented a car from this location and had an excellent experience thanks to Mimi. She was welcoming, professional, and made the entire process quick and stress-free. Mimi took the time to ensure I got the right vehicle for my trip and explained everything clearly. Her great attitude and attention to detail really stood out. Highly recommend working with her!
  • RW
    Roberta Winjum
    Nov 15, 2025
    5.0
    Enterprise picked me up at the collision repair shop with no wait. They had a rental that was the same model as my car, which was convenient. It got good gas mileage too. They let me know when insurance was going to stop covering the rental so I could return it in time to save the charges to me. I was able to leave the rental car at the repair shop and go on my way, with them picking it up later, and crediting my account quickly for the anticipated charges that I didn't have, since I returned in time. A good experience.
  • KV
    Koen Vercruysse
    Nov 7, 2025
    5.0
    We had professional and efficient service renting a car. Smooth operations.
  • DS
    Dan Smith
    Nov 6, 2025
    1.0
    Not helpful, transferred me to wrong department after holding for 20 minutes, had to restart call.
  • BB
    Brent Byard
    Nov 1, 2025
    5.0
    Mimi got me on the road really quick on a frustrating day. She was very nice and efficient which helped because I was pretty late for work. She was the bright spot on a challenging morning. And the car was pretty awful for a guy my size. Still a great experience. Seriously, would not recommend the car but you guys get 5 stars for execution.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car on Nolensville Pike?

Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

What are the rental office hours for Enterprise Rent-A-Car in Nashville?

The office is open Monday to Friday from 7:30 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.