Enterprise Rent-A-Car

4.3
256 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Nashville, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Clarksville Pike location today.

Location

Enterprise Rent-A-Car
2712 Clarksville Pike, Nashville, TN
37208, United States

Hours

Reviews

4.3
256 reviews
5 stars
180
4 stars
33
3 stars
11
2 stars
6
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, describing them as friendly, helpful, and professional.

Convenience

Customers appreciated the convenience of the rental process, including quick pick-up and drop-off, as well as the ability to have cars delivered to them.

Mixed Experiences

While many reviews were positive, some customers reported issues with vehicle cleanliness and availability, as well as poor communication from management.

Staff Recognition

Several reviews highlighted specific staff members for going above and beyond, indicating a strong team culture at the location.

Overall Satisfaction

Despite some negative experiences, the majority of feedback reflects a high level of satisfaction with the rental process and staff support.
  • DS
    Dan Smith
    Nov 6, 2025
    1.0
    Not helpful
  • DB
    Domonique Baker
    Sep 19, 2025
    5.0
    Top tier customer service
  • JC
    J Council
    Aug 16, 2025
    4.0
    Very professional.
  • G_
    G _
    Aug 1, 2025
    5.0
    A Stellar Experience, Every Single Time I cannot speak highly enough of the location in. This is actually the first place I've ever rented a car before (mostly because the whole thing feels kinda intimidating) and i've been exclusively renting from the Clarksville Pike location for the last year and a half, and there's a reason for that, the service is simply unmatched. Every 👏 single 👏 trip has been an absolute breeze thanks to the incredible team and their fantastic manager, Kulan. The staff here is the epitome of what customer service should be. They are consistently hospitable, kind, and genuinely welcoming. What truly sets them apart is their empathy, like they're not just renting you a car, they're literally helping you curate the vibe your journey, whether it's for business or personal jazz lol. In fact, the service is so exceptional that I've continued to come to this smaller location even though there's a few closer to me. I've found that I much prefer the personal touch and professionalism here as opposed to the hustle and bustle of the BNA airport location where everythings in your face all the time and unnecessarily stressful iykyk -_- Over the years, this team has helped me navigate some really difficult times and has also been instrumental in setting me up to make some pretty phenomenal memories as well! **On a side note: I was coming from a birthday trip and some guy slammed into the back of the rental, and fortunately it was his fault, I had insurance, and even though my anxiety was through the roof, Kulan assured me “These things happen”, took the information/report, returned the vehicle, and everything was fine afterwards! Like I was tripping over nothin** I'm moving to the complete opposite side of the country soon, and to be honest, I will genuinely miss this staff. Thank you all for everything, you truly understand what it means to go above and beyond and I'll never forget y'all's kindness!
  • AE
    Autumn Embry
    Jul 31, 2025
    5.0
    When my vehicle was being serviced at Crest Honda and was going to take a couple of days, Enterprise brought a rental to me. Normally, a customer is shuttled to pickup a rental car. This made the process of needing/getting a rental super convenient. Great customer service!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car on Clarksville Pike in Nashville?

Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit various needs.

What are the operating hours of Enterprise Rent-A-Car at 2712 Clarksville Pike?

The location is open Monday through Friday from 7:30 AM to 5:30 PM and closed on Saturdays and Sundays.