Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Nashville, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Donelson Pike location today.
Location
Hours
Reviews
4.2
636 reviews
5 stars
448
4 stars
62
3 stars
29
2 stars
21
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, highlighting individuals like Jasmine, David, and Mike for their professionalism and helpfulness.
Vehicle Condition
Several reviews mentioned issues with vehicle cleanliness and maintenance, including dirty interiors and vehicles with mechanical problems.
Rental Process
The rental process was generally described as smooth and efficient, with quick pick-up and drop-off experiences noted by multiple customers.
Location Experience
The Donelson location received positive feedback for its convenient location and friendly atmosphere, although some customers reported negative experiences with overbooking and communication issues.
Mixed Reviews
While many customers had positive experiences, there were notable complaints regarding poor service and vehicle quality, indicating inconsistency in customer satisfaction.
- GHGloria HowardNov 8, 20255.0The employees are always professional, fast and courteous.
- MCMelissa ColletteNov 3, 20255.0Jasmine and crew at this Donelson location are top notch. Thank you for the great service and rental experience.
- GGGJOct 24, 20255.0Wonderful experience! All persons there were very professional and did their very best to accommodate me and others that I observed. Good location to be near the airport but not having to actually go there for your vehicle.
- PHPeter HumberdOct 22, 20255.0Former ERAC. Dont know how current workers deal with overbooking in the App, Hotwire etc. and selfish customers extending rentals w/o notice or major penalty. FIX. It. Enterprise! Have given 80% of my biz to Sixt at airport now for this reason BUT David Knudsen is a bright spot and unflappable - we should recruit him into surgical device sales soon. His gal also fixed my rental to be 1week discount, when I extended another week. Wise! Keep David and this crew Rewarded !
- MEMatt EctonOct 13, 20255.0Excellent customer experience, specifically from David the Manager of this location. We did have some issues with our vehicle, but David was quick to resolve the issue for us, and very thoughtful to follow up with us to make sure we got in a different vehicle. Would be eager to rent from them again based purely on the customer care David provided us.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Nashville?
Enterprise Rent-A-Car is located at 515 Donelson Pike, Nashville, TN 37214.
What are the business hours of Enterprise Rent-A-Car on weekdays?
The business is open Monday through Friday from 7:30 AM to 6:00 PM.
Is Enterprise Rent-A-Car open on Sundays?
No, Enterprise Rent-A-Car is closed on Sundays.
What types of rental vehicles does Enterprise Rent-A-Car offer?
They offer a wide range including cars, vans, luxury cars, and more flexible rental options.
What payment methods are accepted at Enterprise Rent-A-Car?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I make a reservation at the Donelson Pike location?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/tn/nashville-donelson-pike-560a.html
Does Enterprise Rent-A-Car offer any discounts?
Yes, they offer discounts for active military personnel.
What nearby dining options are available close to Enterprise Rent-A-Car?
Nearby dining includes Hella Hot Chicken Donelson, Bar-B-Cutie barbecue restaurant, Darfons Restaurant & Lounge, Domino's Pizza, and Arby's fast food.
If I need laundry services near Enterprise Rent-A-Car, where can I go?
You can visit Elm Hill Cleaners, Fabric Care Center Coin Laundry, or Jumbo 24 Hour Coin Laundry nearby.
Are there any convenient shopping or service locations near Enterprise Rent-A-Car?
Yes, nearby options include Sandy Market Discount Tobacco and Vape, UPS Access Point location for shipping, Advance Auto Parts, and Buzz Wireless for mobile and electronics needs.