Enterprise Rent-A-Car

4.4
852 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
Get DirectionsCallWebsite

Business Details

3500 Charlotte Ave, Nashville, TN
37209, United States
(615) 292-4000
https://www.enterprise.com/en/car-rental/locations/us/tn/nashville-west-end-5609.html
GoogleFacebookTwitter

About

Car Rental AgencyVan Rental
Need a rental car in Nashville, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West End location today.

Location

Enterprise Rent-A-Car
3500 Charlotte Ave, Nashville, TN
37209, United States

Hours

Reviews

4.4
852 reviews
5 stars
670
4 stars
63
3 stars
28
2 stars
13
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their efficiency and willingness to assist.

Cleanliness

Several reviews noted issues with the cleanliness of the vehicles, with some cars reported as dirty or having unpleasant odors.

Rental Process

The rental process was frequently described as quick and easy, with many customers appreciating the seamless pick-up and drop-off experience.

Mixed Experiences

While many reviews were positive, there were notable complaints regarding inconsistent service and vehicle quality, indicating a need for improvement.

Location Preference

Customers expressed a strong preference for this specific location over others, citing better service and vehicle availability.
  • SA
    Suns Atmosphere
    4 days ago
    5.0
    Enterprise on Charlotte Pike, the people give great customer service experience and they have been having low mileage high-quality cars! I appreciate doing business with this company thank you Charlotte Pike for turning my experience into a better one to the whole team!! Ms D!
  • AM
    Alaina Messineo
    Nov 10, 2025
    5.0
    Great quick service
  • SV
    Sheppy Vann
    Oct 31, 2025
    5.0
    Just had a wonderful experience with Enterprise here in Nashville. My car was in the shop and Enterprise picked me up at the shop and took me directly to their location. My car was exactly what I had hoped for. It ran beautifully and I liked it so much I am thinking about purchasing the same model from my dealership. Drooping off the car was equally trouble free as I was able to return in the rental to the repair shop and leave the car there as Enterprise came to pick it up. Definitely recommend this establishment!
  • JS
    Jonathan Snorten
    Oct 27, 2025
    5.0
    This is by far the best rental location ever. I'm never disappointed. Teamwork makes the dream work!
  • JJ
    Joey
    Oct 27, 2025
    5.0
    The staff at this location always go out of their way to make renting great again!! Great job team see y’all again real soon!?
Read more reviews on Google

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Nashville?

Enterprise Rent-A-Car is located at 3500 Charlotte Ave, Nashville, TN 37209.

What are the operating hours of Enterprise Rent-A-Car in Nashville?

Enterprise Rent-A-Car is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and Sunday from 12:00 PM to 3:00 PM.