AutoZone Auto Parts

4.1
319 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Nashville #5963 in Nashville, TN is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Nashville, TN or call us at (629) 401-6531.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5731 Nolensville Pike, Nashville, TN
37211, United States

Hours

Reviews

4.1
319 reviews
5 stars
208
4 stars
37
3 stars
15
2 stars
8
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for rudeness and lack of assistance.

Staff Knowledge

Several customers noted that staff members were either very knowledgeable or completely clueless about car parts, leading to inconsistent experiences.

Management Issues

Multiple reviews highlighted poor management practices, including lack of training for employees and inadequate handling of customer complaints.

Wait Times

Customers frequently reported long wait times both in-store and on the phone, indicating a need for better staffing and efficiency.

Product Availability

While many customers appreciated the availability of parts, there were complaints about discrepancies between online inventory and actual stock.
  • JR
    Jim Renaud
    Nov 14, 2025
    5.0
    Warehouse store has everything your looking for to keep your vehicle running well
  • DP
    Devin P-B
    Nov 6, 2025
    5.0
    Took my car in to get the battery checked. Thanks to Edwin got good advice and affordable options. Cheers!
  • VL
    vickie lynn
    Nov 4, 2025
    5.0
    If it was possible to hug Edwin right now I would in a heartbeat. My husbands truck broke down and he stopped Edwin to ask a question about what was going on. Instead of just answering the question he went above and beyond off the clock to help him out with trying to find a belt that would work. After helping him with the belt he followed him all the way home to make sure the truck didn't break down again. I couldn't have asked for a better person/angel to step in and help out. Yall have a wonderful employee in this man and everyone else inside that was doing their best to help anyway they could. If it was possible I would give the store 10/10 for hiring some of the most compassionate people
  • PZ
    Peyman Zare
    Oct 18, 2025
    1.0
    I recently visited this AutoZone location and was extremely disappointed. The customer service on the commercial side was particularly unacceptable, with staff being chaotic and rude. It’s clear that management needs to pay closer attention to these issues.
  • SC
    Silvestre Cruz
    Oct 13, 2025
    5.0
    They were so nice in this autozone... that is rare now a days with auto zone! I appreciate the kindness

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Nashville?

AutoZone Auto Parts in Nashville is open Monday through Saturday from 7:00 AM to 10:00 PM and on Sunday from 8:00 AM to 10:00 PM.

Does the Nashville AutoZone offer in-store pickup and delivery services?

Yes, the Nashville AutoZone location offers in-store pickup, curbside pickup, and same-day delivery services for your convenience.