AutoZone Auto Parts

4.3
511 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Charlotte Avenue in Nashville, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Nashville, TN or call us at (615) 269-4180.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3913 Charlotte Ave, Nashville, TN
37209, United States

Hours

Reviews

4.3
511 reviews
5 stars
337
4 stars
76
3 stars
39
2 stars
19
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their professionalism, helpfulness, and kindness, particularly highlighting individuals like Landon, Chris, and Natasha.

Product Knowledge

Several reviews noted the staff's ability to provide knowledgeable assistance in finding the right parts and solutions for various car issues.

Mixed Experiences

While many customers had positive experiences, there were also reports of rude behavior from some staff members, leading to dissatisfaction.

Efficiency

Customers appreciated the quick service, especially regarding battery installations and other urgent needs.

Store Conditions

The store was generally described as well-stocked and clean, although some customers mentioned long wait times during busy periods.
  • CC
    Chase Cleary
    Nov 16, 2025
    5.0
    Parts Sales Manager Jason C provided excellent customer service to me. My car battery died, I got a jump and barely coasted into the AutoZone parking lot, hoping the problem was not something more serious. Jason helped me find the perfect product at the best price point & installed the battery himself. He made sure that everything looked good on my dash and that I felt comfortable that the problem was resolved. He was competent and professional, and he should be recognized as such.
  • KG
    kara grueninger
    Oct 31, 2025
    5.0
    Landon was so very professional and helpful with my battery purchase and installation. He helped me find a battery for my car and budget and got it installed in no time and I was back on the road. THANK you Landon and Autozone!!!
  • AA
    Alex Aken
    Oct 28, 2025
    5.0
    Huge shoutout to Chris for the excellent customer service. He not only helped me find the windshield wipers size that fit my truck, but he also helped me find an even better brand at a cheaper price. Chris was also kind and personable while he installed them for me. Truly a great experience.
  • SN
    Samara Nafdage
    Oct 27, 2025
    5.0
    I went to AutoZone on Charlotte Avenue late on a Sunday night, completely stressed and unsure what to do after my car stopped working. Even though it was close to closing, Landen immediately came outside to help without hesitation. He tested my battery, explained everything clearly, and took his time to make sure I understood what was wrong. When he confirmed it needed to be replaced, he installed the new battery with so much care and attention to detail. What really stood out was his attitude and professionalism. He stayed calm, patient, and kind the entire time, never making me feel rushed or like an inconvenience. You could tell he truly takes pride in his work and genuinely cares about helping people. That kind of character and work ethic is rare to find these days. Landen did not just fix my car. He turned a stressful situation into a moment of relief and gratitude. I left feeling cared for and completely confident that my car was safe again. People like Landen are the reason customers keep coming back. He deserves to be recognized for his integrity, skill, and compassion. It is because of employees like him that I continue trusting AutoZone.
  • MR
    Megan Ragland
    Oct 26, 2025
    5.0
    The store manager Natasha is the best ever!! All my lights had been completely out for a long time and I went by to purchase some and she was able to replace them for me. It took some but she was effective, patient, and so kind. Even in between she had customer that needed help and I didn’t mind her stopping to assist her team! One of the best experiences I had at AutoZone. This particular store! She makes sure her staff is knowledgeable to accurately identify and help other customers as well! I appreciate her so much and will always recommend people to come to this location in Nashville.

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open Monday through Friday from 7:30 AM to 9:00 PM.

Is AutoZone Auto Parts open on Sundays?

Yes, the store operates from 8:00 AM to 8:00 PM on Sundays.