Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Charlotte Avenue in Nashville, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Nashville, TN or call us at (615) 269-4180.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
513 reviews
5 stars
339
4 stars
76
3 stars
39
2 stars
19
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, professionalism, and willingness to go above and beyond to assist with car issues.
Staff Recognition
Several employees, including Natasha, Jason, and Landon, received specific commendations for their exceptional service and customer care.
Mixed Experiences
While many reviews highlighted positive interactions, there were also reports of rude or unhelpful staff, indicating inconsistency in service quality.
Efficiency
Customers appreciated the quick service for battery replacements and other assistance, often noting minimal wait times.
Store Condition
The store was frequently described as well-stocked and clean, contributing to a positive shopping experience.
- JHJoey HumphreyDec 14, 20255.0Very helpful staff, always has the parts needed.
- YWYvonne WynnDec 13, 20255.0OK, this review is concerning Emily and I’m at the AutoZone on Charlotte Avenue and I just want to commence Emily. She has been just great. She’s helped me get another battery replacement and she’s also helped me because my knees messed up and she’s been really kind to me and helping me in and out of the store and I just love me some Emily. I fell in love with her so I’m giving her a A+ review.
- CCChase ClearyNov 16, 20255.0Parts Sales Manager Jason C provided excellent customer service to me. My car battery died, I got a jump and barely coasted into the AutoZone parking lot, hoping the problem was not something more serious. Jason helped me find the perfect product at the best price point & installed the battery himself. He made sure that everything looked good on my dash and that I felt comfortable that the problem was resolved. He was competent and professional, and he should be recognized as such.
- DPDevin P-BNov 8, 20255.0Quick, friendly service. Shout out to Landon for getting a new battery put in my car. Employee of the Month 💯
- SNSamara NafdageOct 27, 20255.0I went to AutoZone on Charlotte Avenue late on a Sunday night, completely stressed and unsure what to do after my car stopped working. Even though it was close to closing, Landen immediately came outside to help without hesitation. He tested my battery, explained everything clearly, and took his time to make sure I understood what was wrong. When he confirmed it needed to be replaced, he installed the new battery with so much care and attention to detail. What really stood out was his attitude and professionalism. He stayed calm, patient, and kind the entire time, never making me feel rushed or like an inconvenience. You could tell he truly takes pride in his work and genuinely cares about helping people. That kind of character and work ethic is rare to find these days. Landen did not just fix my car. He turned a stressful situation into a moment of relief and gratitude. I left feeling cared for and completely confident that my car was safe again. People like Landen are the reason customers keep coming back. He deserves to be recognized for his integrity, skill, and compassion. It is because of employees like him that I continue trusting AutoZone.
Frequently Asked Questions About AutoZone Auto Parts
What are the store hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open Monday through Friday from 7:30 AM to 9:00 PM.
Is AutoZone Auto Parts open on Sundays?
Yes, the store operates from 8:00 AM to 8:00 PM on Sundays.
Where is AutoZone Auto Parts located in Nashville, TN?
It is located at 3913 Charlotte Ave, Nashville, TN 37209.
What types of products does AutoZone Auto Parts offer?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts provide in-store pickup and delivery services?
Yes, they offer in-store pickup, same-day delivery, and curbside pickup services.
What brands are available at AutoZone Auto Parts?
Brands include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Can customers shop online and pick up their orders at AutoZone?
Yes, customers can shop online and choose in-store pickup at AutoZone Auto Parts.
Are there any convenient dining options near AutoZone Auto Parts?
Yes, nearby dining options include Camion Chino (a Latin American food truck), PennePazze (Italian restaurant), and Common Ground Bar and Eatery.
What nearby places could customers visit before or after shopping at AutoZone?
Customers might enjoy visiting nearby places such as Rosie’s Market for groceries, Starbucks for coffee, or Painting with a Twist for an art experience.
Are there professional services near the AutoZone location?
Yes, there are several professional services nearby including My New Smile Dental (dentist), Dan Talent Group Inc (employment agency), and multiple real estate agents such as Blair Carver and Elyse Wiser.