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Alamo Rent A Car

4.6
(2751 reviews)

Business Details

1 Terminal Dr, Nashville, TN
37214, United States
(844) 370-2402

About

Car Rental AgencyAlamo
Save time, get great deals and discounts when you book your next rental car with Alamo at Nashville Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in TN and abroad at over 1,000+ airport locations.

Location

Alamo Rent A Car
1 Terminal Dr, Nashville, TN
37214, United States

Hours

Reviews

4.6
2,751 reviews
5 stars
2,206
4 stars
250
3 stars
90
2 stars
50
1 star
155

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Efficiency

The rental process, including pickup and drop-off, was frequently described as quick and seamless.

Vehicle Quality

Customers reported satisfaction with the cleanliness and condition of the vehicles provided.

Issues with Charges

Some customers expressed frustration over unexpected charges, such as cleaning fees and refueling fees, and difficulties in resolving these issues with customer service.
  • LN
    Leigh Nofsinger
    4 days ago
    5.0
    I have rented many cars with different companies and have NEVER had an experience like we had at Alamo in Nashville, TN. When we walked toward the Alamo booth to pick up the car the man came out to greet us and walked us to the car, opened the trunk and loaded our bags. He then started the car, gave us the keys and directions to the exit!! WOW!!
  • DP
    D Pontius
    4 days ago
    5.0
    Alamo BNA was fast. Efficient. Enthusiastic and friendly. I don’t travel much and having a company who is all about kindness and respect has my heart. We went to the counter and he welcomed us and though we were in line he made sure we knew he remembered us. He was quick and efficient. Lot agent saw us and she walked out to welcome us. Gave us a few choices and thanks us for our business. We’ll be back Alamo!!
  • MT
    Michelle Thompson
    Feb 20, 2026
    1.0
    Hi BNA Nashville TN 1 Terminal Dr, Nashville, TN 37214 I don't recommend it. They don't solve problems. You pay too much, and when a customer needs help, not even the supervisor shows up. What a disappointment! I'm at the hospital, and I sent my husband to return the car. I left my wallet in the car. I called my husband, and only 40 minutes passed. The car he returned hadn't turned up, nor had the wallet. Nobody had any answers. The lost and found closes at 4 pm. If you lose something, you have to wait a day to see if they find it. Plus, you have to file a report, which is useless because they never respond. Then they give all sorts of theories: maybe the person who cleaned the car has it, or maybe it's in the lost and found. It's unclear if the car was left behind and the customer who rented it found it. Nothing is known. They don't solve anything. Terrible customer service.
  • MM
    Michelle Marie
    Feb 20, 2026
    1.0
    Good. I don't recommend it. They don't solve problems. You pay too much, and when a customer needs help, not even the supervisor shows up. What a disappointment! I'm at the hospital, and I sent my husband to return the car. I left my wallet in the car. I called my husband, and only 40 minutes passed. The car he returned hadn't turned up, nor had the wallet. Nobody had any answers. The lost and found closes at 4 pm. If you lose something, you have to wait a day to see if they find it. Plus, you have to file a report, which is useless because they never respond. Then they give all sorts of theories: maybe the person who cleaned the car has it, or maybe it's in the lost and found. It's unclear if the car was left behind and the customer who rented it found it. Nothing is known. They don't solve anything. Terrible customer service.
  • DK
    David Kurtzbach
    Feb 18, 2026
    5.0
    I had rented with Hertz, a company who brands itself as a premium brand, over Christmas. My experience with them was anything but premium. However, my experience with Alamo, a company branded as the everyday person's rental company, was better than a premium experience. Everyone i dealt with throughout the entire process was exceptional! I'll be a customer forever!

Frequently Asked Questions About Alamo Rent A Car

Where is Alamo Rent A Car located in Nashville?

Alamo Rent A Car is located at 1 Terminal Dr, Nashville, TN 37214, USA, inside Nashville International Airport.

What are the operating hours of Alamo Rent A Car at Nashville Airport?

Alamo Rent A Car is open daily from 6:00 AM to 12:00 AM (midnight), with a brief opening from midnight to 1:00 AM.

Brand Certified Facts from Alamo Rent A Car

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