Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 517 Donelson Pike in Nashville offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
354 reviews
5 stars
204
4 stars
77
3 stars
29
2 stars
10
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and friendliness, others are criticized for rudeness and lack of knowledge.
Product Availability
Customers frequently report issues with product availability, including incorrect items being sold and delays in receiving ordered parts.
Staff Knowledge
The knowledge level of staff varies significantly; some employees are noted for their expertise, while others are described as unhelpful or uninformed.
Store Environment
The store environment receives mixed reviews, with some customers appreciating cleanliness and organization, while others mention long wait times and understaffing.
Positive Experiences
Several customers highlight positive experiences with specific employees who provided excellent service, contributing to a favorable impression of the store.
- BFBrian FierroOct 27, 20253.0I picked up what I thought were low beam headlights for my 2018 Kia Forte from the location in Donelson, TN. I went to change it out and realized that I was sold high beam headlights. I went back to the store the next day to purchase the correct lights. They then tried to sell me the same lights the already had. In the computer system it is saying the low beam lights are high beams and the high beams are the low. Just wanting to share this information in the hopes that someone is able to look into it to correct this issue. I was pulled over by the police for a missing headlight the previous night because of this issue.
- TDTerry DabneyAug 28, 20254.0Had what I needed and the guy working I believe may have been a manager was extremely friendly and professional as well as very helpful.
- ZZZahodAug 3, 20251.0I came to get a rear brake caliper for my 2007 ford fusion and the rude employe named Pete that was searching it up for me told me that they did not have one, then he said that they didn’t have one and it would be 250$ which is not what it says on the website, I then went to the advanced on Lebanon pike in hermitage and the fine gentleman there were respectful and helpful and they told me the part only cost 110$ with a 40$ core charge totaling to 165$ with tax, I wanna know where the extra 85$ came from??? I think they are doing shady business down at the Donelson store and stealing money from customers and advance, I will not be going to the donelson location ever again aslong as that rude, up charging Pete is still there. He is not a good employee
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What products does Advance Auto Parts at 517 Donelson Pike offer?
They offer automotive aftermarket products including car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Does Advance Auto Parts install car batteries?
Yes, they provide free battery installation with purchase. Battery testing and recycling are also available for free.
Can I recycle my used motor oil at Advance Auto Parts?
Yes, they provide free used motor oil recycling services. Exclusions may apply.
What are the store hours for Advance Auto Parts at 517 Donelson Pike?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer any discounts?
They offer a 10% military discount for active duty and veteran service members.
Can I pick up an order in store or use curbside pickup at this location?
Yes, they offer in-store pickup, curbside pickup, and same-day delivery options.
Is there wheelchair accessible parking and entrance at Advance Auto Parts?
Yes, the location has wheelchair accessible parking and entrance.
What nearby places can I visit around Advance Auto Parts at 517 Donelson Pike?
Nearby attractions include Hella Hot Chicken Donelson restaurant for a tasty meal, Carney Recumbent Bicycles if you're interested in bike rentals, and the UPS Access Point location for shipping needs.
Can I use nearby car rental services when visiting Advance Auto Parts?
Yes, Enterprise Rent-A-Car is nearby, offering car and truck rentals which might be convenient if you need a temporary vehicle while your car is being serviced or repaired.
Are there convenient automotive-related services close to Advance Auto Parts at 517 Donelson Pike?
Yes, there are nearby options like Cheetah Clean Auto Wash and Wash Me Express Car Wash for vehicle cleaning after your parts purchase.