Advance Auto Parts

4.4
183 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 6399 Charlotte Pike in Nashville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
6399 Charlotte Pike, Nashville, TN
37209, United States

Hours

Reviews

4.4
183 reviews
5 stars
120
4 stars
32
3 stars
17
2 stars
5
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Alex, Eric, and Bill for going above and beyond.

Mixed Experiences

While some customers had excellent service, others reported negative experiences with unhelpful staff and poor customer service, indicating inconsistency in service quality.

Product Availability

Customers appreciated the availability of parts and quick service, although some noted issues with inventory and online order fulfillment.

Professionalism

Several reviews highlighted the professionalism and expertise of the staff, particularly in diagnosing issues and providing assistance.

Store Environment

The store was generally described as clean and well-stocked, contributing to a positive shopping experience.
  • DR
    Davin Rivers
    Dec 2, 2025
    2.0
    Google said they was open on thanks giving and they wasn't just wasted a trip
  • KA
    Kayla Adams
    Nov 30, 2025
    5.0
    Employee recognition, THANK YOU ALEX!! I called because I had come to this store to get a new headlight and the first guy, I'll give him credit still because it was tricky but it didn't get installed right because it was going in and out so when I tried to fix it tonight, the bulb fell between somewhere out of sight under my hood, probably not to be found again. I called, Alex answered, explained my issue, told me he would get my bulb replaced and he did just that. He also was able to check to see why my check engine light was still on even though I had just replaced my catalytic converter and it's the 02 sensor. But thank you Alex and please advance auto, treat him good!! He's a great and valuable employee in my opinion.
  • AT
    Austin Thompson
    Oct 26, 2025
    5.0
    Came in earlier today with a vehicle problem, thinking that it was a fuse. It ended up not being so, in the way I found out is a gentleman that works there named Eric, big guy with a big beard, hope I got his name right. Not only did Eric help me figure out it wasn’t a fuse issue, but he actually took the time to come out to my vehicle and tested multiple electric components to figure out the core of my problem. Now keep in mind, this isn’t something that they usually do. Eric went out of his way with his own tools, Took his time, and made sure I was taken care of. If it wasn’t for him, I wouldn’t have been able to roll my windows up and my car would’ve been flooded out in the rain today. I gave him a tip, but damn near had to fight him to get him to take it, very humble fella. Thank you Eric!! Top notch service and beyond
  • RM
    Ronnie Maddox
    Oct 26, 2025
    5.0
    Right parts best price.
  • JD
    Joy Danison
    Aug 31, 2025
    5.0
    5 full stars for Mr.Alex a scholar and a gentleman, changed our battery faster than a nascar pitstop and had us up in no time with some jokes along the way.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*