Advance Auto Parts

4.4
181 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 6399 Charlotte Pike in Nashville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
6399 Charlotte Pike, Nashville, TN
37209, United States

Hours

Reviews

4.4
181 reviews
5 stars
119
4 stars
32
3 stars
17
2 stars
4
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Eric, Alex, and Bill going above and beyond.

Mixed Experiences

While some customers had excellent service, others reported rude or unhelpful staff, leading to inconsistent experiences.

Product Availability

Customers appreciated the availability of parts and quick service, although some noted issues with inventory and order fulfillment.

Installation Assistance

Several reviews highlighted the staff's willingness to assist with installations, such as batteries and wipers, enhancing the overall customer experience.

Store Environment

The store was generally described as clean and well-stocked, contributing positively to the shopping experience.
  • AT
    Austin Thompson
    Oct 26, 2025
    5.0
    Came in earlier today with a vehicle problem, thinking that it was a fuse. It ended up not being so, in the way I found out is a gentleman that works there named Eric, big guy with a big beard, hope I got his name right. Not only did Eric help me figure out it wasn’t a fuse issue, but he actually took the time to come out to my vehicle and tested multiple electric components to figure out the core of my problem. Now keep in mind, this isn’t something that they usually do. Eric went out of his way with his own tools, Took his time, and made sure I was taken care of. If it wasn’t for him, I wouldn’t have been able to roll my windows up and my car would’ve been flooded out in the rain today. I gave him a tip, but damn near had to fight him to get him to take it, very humble fella. Thank you Eric!! Top notch service and beyond
  • RM
    Ronnie Maddox
    Oct 26, 2025
    5.0
    Right parts best price.
  • JD
    Joy Danison
    Aug 31, 2025
    5.0
    5 full stars for Mr.Alex a scholar and a gentleman, changed our battery faster than a nascar pitstop and had us up in no time with some jokes along the way.
  • TP
    Thomas Poarch
    Aug 12, 2025
    5.0
    We bought a Volvo and needed a battery and we found out that it’s different than US cars. We are thankful for Advance auto and especially Alex for the good work. He did five stars service. Alex thank you.
  • JS
    Jake Stilwell
    Jul 9, 2025
    1.0
    Came in to Exchange a battery core sense I changed the battery at my house. First you should be able to take a used battery anywhere and get a core charge no matter what. 2 chubby guy behind the counter doesn’t how to use his own computer because if he did he would have gone to transaction history, entered part number, entered my number if he really needed to see my receipt for a 22$ core lol. But no he cops an attitude acts like he knows everything. Shocker the next advance I went to on nolo pike was able swap the core in less then 5 minutes and said he must’ve just not known what he was talking about. Very rude, unhelpful and unwilling. Specially the chubby young guy up front I’m sure he’s new being he doesn’t know how to use his own computer.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*