Tommy's Express® Car Wash

Reviews

• CD

  Carrie Dillon

  4 days ago
  1.0
  The wash left a greasy/oily film all over my car. I went through a second time which made it worse. I’ve gotten my car washed here since it opened and never had this happen. What’s up? It didn’t even wash my car well enough to clean my back windshield. You can still see the wiper mark.
• TV

  Tori Viel

  Mar 5, 2026
  3.0
  The staff is the nicest anywhere! I really like how wide the parking spots are so that you can open your doors without competing with anyone else while you’re using the vacuums. I really like that they have a Matt washing station if you have the right kind of mats to be able to fit through the machine. Every single other detail is a negative. I got the second up car wash, I’m assuming that in order to not be wiping dirt off of your windows and to leave without the exact same dirty car you came in with you have to go for the absolute top wash. They have rags, but no cleaners unless you want to pay for two small packets worth out of a vending machine. The vacuums wouldn’t really pick up anything at all and every 2 minutes you have to put down the vacuum, head back to its station, and re-press the button. I normally get the lowest wash on membership at Take 5, and they have free cleaner and rags and I walk away with a spotless car inside and out with no issues every time. I came thinking I’d be switching my memberships over for the whole family, and I unfortunately will not be returning even though it’s a great location and has very friendly staff.
• JS

  J Smith

  Mar 2, 2026
  5.0
  Staff are professional and very hospitable - refreshing! Several payment and wash options/levels. Great wash for my vehicle. I will pass other car washes to go here. Added bonus - they kindly give a milkbone treat to my hiking buddy 🐾🐶 who is often with me.
• HY

  Howdy Yall

  Feb 17, 2026
  1.0
  If you want damage to your vehicle, wash here. Please read low rating posts learn a lesson. My vehicle was damaged here and the smug owners could have cared less. They will tell you, ”we take this seriously” in person and in an auto reply to your post, nevertheless, when I “became a member”, I brought the damage to their attention. They claimed it was not due to them when I only washed there and the damage was new. I moved to an alternative location down Franklin road with my 4 vehicles, best move I ever made!!!!!!! When you have an owner that cares less and sends auto replies, there is.a problem.
• CM

  C mr

  Feb 17, 2026
  1.0
  I loved this place when I joined up until about 4 months ago Every review says same thing but they do not improve. I have Contacted them via email to let them know my concerns and their answer is oh let the guy at the actual car wash know If you go talk to them they basically just look at you nod their head and I have zero confidence they've passed on the feedback at all . Only half the vacuums work or have any suction. My car comes out all soapy still on the back sometimes I have to run it through twice. Every time I go through their typical Gen Z workers just sitting on their phone... Not cleaning up not working on the vacuums I thought it was maybe just me but I just read all the reviews that say the same thing and how do they remedy the bad reviews? They raised their price 40%.. I canceled i'm moving to Florida so I had to cancel anyway but I would definitely be canceling if I was staying here. In Florida I'll get a 30 a month car wash club which includes an air blower for tight spots& Towels. Get on top of your workers or you're not gonna have a business anymore

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