Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Location
Hours
Reviews
4.2
139 reviews
5 stars
102
4 stars
7
3 stars
5
2 stars
6
1 star
19
What are people saying?
AI-generated from recent customer reviews
Repair Quality
Many customers praised the quality of repairs, noting that their vehicles looked brand new after service.
Communication
Customers appreciated the consistent updates and communication throughout the repair process.
Customer Service
While some reviews highlighted excellent customer service, others noted issues with staff attitude and responsiveness.
Cleanliness
Several customers reported dissatisfaction with the cleanliness of their vehicles upon pickup, indicating a lack of attention to detail.
Timeliness
There were mixed reviews regarding the timeliness of repairs, with some customers experiencing delays and others receiving their vehicles sooner than expected.
- BHBrandon Haynes6 days ago5.0I had a bumper replaced, and they also referred me to a dealership to get my engine replaced under warranty. Everything worked out great. They even stayed five minutes after closing so I could pick up my truck.
- CBCody bellJan 1, 20261.0I went to Gerber Collision after hitting a deer. To be clear, the actual repair work was good—the bumper repair and paint came out great. This 1-star review is not about the quality of the repair, but about how this situation was handled afterward. First, Gerber damaged my wheel well trim, which was not part of the original damage. When I pointed it out, I was told to “let the sun re-adhere the adhesive.” The problem is, this is a snap-in part, not an adhesive part. It ultimately took over a month for them to correct something they caused. Second, and more frustrating, my car was returned with plastic debris, parts from my vehicle (including headlight panel pieces), dirt, food crumbs, and general trash left inside. This was especially unacceptable because one week prior, I had my interior professionally restored for $450+. That work was completely undermined. Even after I explained how unacceptable this was, Gerber never reached out to offer to have the interior re-cleaned or to make things right. On top of that, I noticed vape residue/stains on the inside of the windshield, which should never happen in a customer’s vehicle. Bottom line: If you want decent repair work but don’t care about respect for your vehicle, cleanliness, or accountability, this might be the place for you. But if you’ve just had your car professionally detailed and don’t want it returned as a complete mess, I would strongly reconsider using Gerber Collision.
- JCJamie CagleDec 5, 20255.0Great experience here!
- NSNancy SmithNov 26, 20255.0I had a very good experience at this location. They were able to schedule me for an estimate within days of my accident. After the estimate was done, they took my car in within three or four days. It took almost 3 weeks for the repair. I was notified and updated via text and phone the entire time on the progress. Derek was very helpful and informative. The day I was supposed to pick my car up there was some last-minute issues and they were able to resolve them quickly. I feel that they did a very good job with the repair.
- ABAustin BarksNov 1, 20255.0Communication was grade A as was service. My truck had a giant, deep scratch down the side. Brought it in Monday night picked it up last night and can’t even tell it was ever damaged. Jacob, the estimator kept me in the loop and didn’t mind answering any questions I had. No one likes having to leave their vehicle with a body shop but these guys are great. Lisa at the front desk was super nice checking me in also and very helpful answering all of my questions, directing me, and conveying messages from enterprise and myself.
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass offer?
Gerber Collision & Glass provides services including paintless dent repair (PDR), auto body repair, windshield replacement, collision repair, dent removal, auto glass services, and free estimates.
Where is Gerber Collision & Glass located?
Gerber Collision & Glass is located at 115 Indian Park Dr, Murfreesboro, TN 37128, USA.
What are the operating hours of Gerber Collision & Glass?
Gerber Collision & Glass is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays, Sundays, and major holidays like Thanksgiving, Christmas, and New Year's Day.
Does Gerber Collision & Glass offer a warranty on their repairs?
Yes, Gerber Collision & Glass provides a Lifetime Guarantee on their collision and auto glass repairs for as long as you own your vehicle.
What payment options are accepted at Gerber Collision & Glass?
Gerber Collision & Glass accepts American Express, Check, Discover, Mastercard, and Visa as payment methods.
How can I contact Gerber Collision & Glass for a repair estimate?
You can contact Gerber Collision & Glass via email at info@gerbercollision.com or by phone at +1 615-410-7652 for a free collision auto body repair estimate or auto glass quote.
Are there any banks near Gerber Collision & Glass for convenient financial transactions?
Yes, nearby banks include Calvary Bank, Pinnacle Financial Partners, Pinnacle National Bank, and Wilson Bank and Trust, which can be convenient for financial transactions before or after your visit.
What automotive repair shops are near Gerber Collision & Glass?
Auto Art South and Gateway Tire and Service Center are nearby automotive repair shops where customers can access additional vehicle services.
Are there any convenient gas stations or car wash services near Gerber Collision & Glass?
Yes, Circle K and Kangaroo Express offer gas station services, and Circle K also provides a car wash near Gerber Collision & Glass for your convenience.
Where can I find dining options near Gerber Collision & Glass?
Nearby dining options include Sonic Drive-In for fast food and Pad Thai Cafe Murfreesboro for Thai cuisine, suitable for a meal before or after your appointment.