Enterprise Rent-A-Car

4.2
868 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Murfreesboro, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our W College St location today.

Location

Enterprise Rent-A-Car
825 W College St, Murfreesboro, TN
37129, United States

Hours

Reviews

4.2
868 reviews
5 stars
575
4 stars
110
3 stars
43
2 stars
24
1 star
116

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and attentive, with several standout employees mentioned for their exceptional service.

Vehicle Quality

Feedback indicated mixed experiences with vehicle conditions, with some customers receiving well-maintained cars while others reported issues such as poor driving performance and cleanliness.

Rental Process

The rental and return processes were generally described as smooth and efficient, although some customers experienced delays and confusion regarding policies.

Staffing Issues

Several reviews highlighted concerns about being understaffed, particularly during busy times, leading to longer wait times for service.
  • SW
    Shauna Wilson
    Jan 5, 2026
    5.0
    Used one of their vehicles after an auto accident. Very pleased with their service. If ever in need of a rental this is definitely where we'll go.
  • TS
    Tenisha Smiley
    Dec 29, 2025
    5.0
    As usual, service here was great! I rented a Ford Explorer and loved the way it drove.
  • SS
    Stephanie
    Dec 25, 2025
    1.0
    Receiving the car was 5 stars, wonderful agent picked me up and a very nice agent checked me out, the manager filled the car up with gas. I could not have asked for a better experience! The next morning I left on my trip I noticed the car did not ride smooth, it became worse as the trip went on. The windshild washer on the drivers side was split and flapping on the edge of the windshield. When the sun went down there was a film on the entire windshield that made it difficult to see out of. I tried cleaning it but nothing helped. It was a 12 hour trip with pouring rain 99% of the time. I was able to exchange the car for the trip back. That went very well. I was given one of the best driving cars I have ever rented. When I turned the car in I had to wait about an hour. I told the agent that the manager had mentioned to me to be sure to let them know that I was the one who had to exchange the car so they could make it up to me. The agent totally ignored my comment. Then he proceeded to tell my no one could drive me home. I had only been in the town for a week and did not know anyone. It wasn't so much the message as the attitude of the agent. I was also told that if I kept the car until someone could drive me home I would have to pay for another 2 day difference. I am 74 years old and have been renting from Enterprise for decades.This rental was not one I would ever want to experience again.
  • MB
    Matthew Bishop
    Dec 13, 2025
    1.0
    We have used Enterprise on College St numerous times. When an issue with my car came up and it had to be replaced. When I spoke to the young lady at the office although polite, could have cared less of my issues. Trying to write anyone above the front desk is showing to be impossible. Until this experience. We have always liked and worked with this office. Until now
  • CB
    Chris Burlason
    Dec 11, 2025
    5.0
    This Enterprise location is Amazing. The Manangers and staff are always friendly and professional. They will help with what ever you need. I would definitely continue to use this location.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles are available for rent at Enterprise Rent-A-Car in Murfreesboro?

Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit your rental needs.

Where is Enterprise Rent-A-Car located in Murfreesboro, TN?

Enterprise Rent-A-Car is located at 825 W College St, Murfreesboro, TN 37129.