Enterprise Rent-A-Car

4.3
501 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Murfreesboro, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Northwest Broad Street location today.

Location

Enterprise Rent-A-Car
2129 NW Broad St, Murfreesboro, TN
37129, United States

Hours

Reviews

4.3
501 reviews
5 stars
362
4 stars
46
3 stars
15
2 stars
15
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the professionalism and friendliness of the staff, with many highlighting specific employees like Shannon and Marquel for their exceptional service.

Vehicle Quality

While many customers appreciated the cleanliness and quality of the vehicles, there were some complaints about receiving dirty cars or not getting the vehicle class they reserved.

Efficiency

Customers frequently noted the quick and efficient service, with many mentioning a smooth pickup and drop-off process.

Mixed Experiences

Despite numerous positive reviews, there were several negative experiences reported, particularly regarding rude staff and issues with reservations, indicating inconsistency in service.

Location Preference

Many customers expressed a strong preference for this specific location over others, citing better service and a more pleasant experience.
  • EJ
    Enoch Jenkins
    5 days ago
    4.0
    While I dont agree with all of their policies and added costs are everywhere, the gentleman helping us was very polite and professional. Rented a car for a week. On top of a $300 deposit, to add a driver was an additional $105 plus tax. Ive rented from Enterprise for at least 20 years and never had to pay a deposit before. Guess I'll be trying different rental agencies in the future
  • PS
    Paul Sniegon
    Nov 8, 2025
    5.0
    Excellent customer service! David, the manager, is super and talked with me when I initially signed up for the mini-van and when I turned it back in. He has outstanding customer service skills and was really professional. I also interacted with Abbey who signed out the car to me, and she was extremely knowledgeable and helpful, explaining everything about the mini-van. Sed drove me home and he was extremely courteous and professional, a very nice young man. Overall, a super car rental experience! Great store, and I will definitely rent another vehicle from David and his crew the next time the need arises.
  • MS
    Marcos santana
    Oct 26, 2025
    5.0
    Very professional team as the service was impeccable. Great service.
  • MS
    Mario Sanders
    Oct 21, 2025
    5.0
    Fantastic! I had a great experience all around. Mr. David was very knowledgeable and very professional. I received a positive experience from the entire staff. Once again thank you, Mr. David and I will definitely use this location place again!
  • DR
    Drew R.
    Oct 6, 2025
    5.0
    If there were an Olympic sport for customer service, all the guys at Enterprise Rent-A-Car in Murfreesboro, TN would be bringing home the gold — every. single. time. These guys hustle and I appreciate all they do to get me in and out quickly. From the moment I walk in, it’s like a scene from Cheers — everybody knows my name, and somehow, they also remember that I prefer a midsize with Bluetooth and good cupholders (priorities, right?). They’re always upbeat, professional, and somehow manage to make the whole “car rental” thing feel less like an errand and more like catching up with friends who just happen to have a lot of cars. These guys don’t just hand you keys — they hand you hope, on four freshly washed wheels. The cars are spotless, the pickup process is smooth, and the drop-off is so easy I half expect confetti to fall from the ceiling. It’s rare these days to find a team that actually cares, but this crew? They set the standard. Whether it’s finding the perfect ride, helping with last-minute changes, or just being genuinely friendly (without the fake “corporate smile”), they crush it every time. If you’re in Murfreesboro and need a rental, skip the stress — go see the guys at Enterprise on Broad St.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles are available for rent at Enterprise Rent-A-Car in Murfreesboro, TN?

Enterprise Rent-A-Car in Murfreesboro offers a wide range of vehicles including cars, vans, and luxury cars to suit various rental needs.

What are the operating hours of Enterprise Rent-A-Car on weekdays?

The rental office is open Monday to Friday from 7:30 AM to 6:00 PM.