Need a rental car in Murfreesboro, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Northwest Broad Street location today.
Overall, customers praised the staff for being friendly, professional, and attentive, with many highlighting specific employees for their exceptional service.
Vehicle Condition
While many customers received clean and well-maintained vehicles, some reported issues with cleanliness and receiving the wrong vehicle type.
Rental Process
The rental process was generally described as quick and efficient, although some customers experienced delays and issues with vehicle availability.
Mixed Experiences
There were notable complaints regarding rude staff and poor customer service from certain employees, indicating inconsistency in service quality.
KP
Kita Payne
2 days ago
5.0
Very Professional Staff and Knowledgeable. David the Manager was Awesome😀.
GM
GC mart
Dec 17, 2025
5.0
Excellent experience at Enterprise on NW Broad Street in Murfreesboro. The staff was friendly, professional, and made the entire rental process quick and easy. The vehicle was clean, well-maintained, and exactly what I needed. Drop-off was just as smooth. Highly recommend this location for great service and reliability.
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Aleph Khan
Dec 7, 2025
5.0
Wonderful experience, David, the manager at 2191 n broad st , murfreesboro, tn was a consummate professional, the rental car was clean as a whistle.
EJ
Enoch Jenkins
Nov 18, 2025
4.0
While I dont agree with all of their policies and added costs are everywhere, the gentleman helping us was very polite and professional. Rented a car for a week. On top of a $300 deposit, to add a driver was an additional $105 plus tax. Ive rented from Enterprise for at least 20 years and never had to pay a deposit before. Guess I'll be trying different rental agencies in the future
PS
Paul Sniegon
Nov 8, 2025
5.0
Excellent customer service! David, the manager, is super and talked with me when I initially signed up for the mini-van and when I turned it back in. He has outstanding customer service skills and was really professional. I also interacted with Abbey who signed out the car to me, and she was extremely knowledgeable and helpful, explaining everything about the mini-van. Sed drove me home and he was extremely courteous and professional, a very nice young man.
Overall, a super car rental experience! Great store, and I will definitely rent another vehicle from David and his crew the next time the need arises.