Advance Auto Parts

4.1
196 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 510 SE Broad St in Murfreesboro offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
510 SE Broad St, Murfreesboro, TN
37130, United States

Hours

Reviews

4.1
196 reviews
5 stars
115
4 stars
31
3 stars
21
2 stars
7
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of excellent and poor customer service experiences, with some staff being described as helpful and knowledgeable, while others were reported as rude and unprofessional.

Staff Knowledge

Many customers praised the staff for their knowledge and ability to assist with finding the right parts and solutions.

Store Hours

Several reviews mentioned issues with store hours, including early closures and staff not being available when needed.

Product Issues

There were complaints about receiving incorrect parts and issues with warranty claims, leading to customer dissatisfaction.
  • BH
    B H
    Nov 26, 2025
    1.0
    There were two people, one white and the other with colored eyes, and they were very bad people. I bought a battery, and after 5 minutes I tried to return it and get my money back. He told me no, the battery is fine, the problem is with my car's electrical system. Even though I had asked if exchanges or refunds were available and they said yes, in the end, they were liars.
  • FF
    Fernando
    Nov 25, 2025
    5.0
    They put in the extra mile.
  • AH
    Ayden Herrod
    Nov 7, 2025
    1.0
    There was this nice man “Travis” who was helping me find some paint (props to him), until what I’m assuming is his manager by the name of mj came up to him and claimed that he wasn’t working and needed to leave, he continued to help me before she forced him out. I left and came back later realizing i needed more paint to finish the job just to see the same lady closing down the store 20-30 minutes early, I came about 730, and the website had ousted that it closes at 8.
  • WS
    William Smith
    Nov 6, 2025
    1.0
    I was POORLY treated on 11-6-25 by the only employee I saw in the store. I was trying to spend money, was nice, and gave her no reason to treat me like a dog. She was condescending, rude and sarcastic. All this because I wanted to buy wiper blades for my f-150. The net says they also do bulbs, but she said no to that. No problem, but she was so purposefully mean to me, I had to leave. I was also buying other things we never got around to. I did finally make really happy. After I told her i didn't need the attitude and I was going to spend my money somewhere else, she SANG TO ME, "Have a nice day!" She was so dissatisfied with actually doing her job, she had a worse attitude than an unhappy fast-food worker.
  • SC
    Solo Excavation co
    Nov 4, 2025
    3.0
    I have had good experiences and I’ve left because nobody would open the door 30 min before it is supposed to close. I understand nobody wants to work later than scheduled and I know people walk in a min before close but places like this need to understand that someone might not be able to go to work the next morning if they can’t fix their vehicle. So the domino effect happens and someone spends 3 hours of their morning fixing something in a rush, when they wanted to fix it the night before so that customers aren’t waiting on them at a job site. So now you have one person that runs to the back when you pull up that is happy go lucky while the next day a contractor, his crew and customers are all mad, frustrated, waiting and rushed to do what they needed to do for the day.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*