Valvoline Instant Oil Change

4.4
484 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Mt Juliet.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
300 Pleasant Grove Road, Mt Juliet, TN
37122, United States

Hours

Reviews

4.4
484 reviews
5 stars
360
4 stars
58
3 stars
12
2 stars
5
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, professional, and knowledgeable, providing excellent customer service without pressure to upsell.

Efficiency

Many customers noted the quick service and efficiency of the team, often getting in and out in a timely manner.

Communication

Customers appreciated the clear communication regarding services needed and the absence of pushy sales tactics.

Mixed Experiences

While many reviews are positive, there are some complaints about service issues and management responses, indicating inconsistency in customer experiences.

Teamwork

The crew is recognized for working well together, contributing to a smooth and effective service process.
  • BH
    Bow Huntress
    Nov 10, 2025
    5.0
    Great customer service, although the line was a little long the service guys acknowledged me right away. While they were working on my vehicle they were polite and professional.
  • ZG
    Zachary Garnett
    Nov 4, 2025
    1.0
    I Pulled up 1 car in the bay so I would be next that’s when the worker said it would be 15 minutes. They then asked me to move to the middle bay so it would be “quicker”. After waiting 40 minutes I was told the starter of the car in the bay went out and it would be another 20 minutes. By this time the car that was there after me in my original spot finished. After using my entire lunch in line waiting for 1 car I had to leave and got no service done. Terrible communication terrible management.
  • DL
    Danielle Levickis
    Oct 19, 2025
    4.0
    Line was a bit long when I arrived but they young men and women working were fast and efficient and very kind and helpful.
  • GP
    Genesis Perkins
    Oct 15, 2025
    5.0
    Elijah Matthew was a great help. Did everything right and got me together real quick
  • AN
    Amanda Nuckoles
    Oct 1, 2025
    5.0
    I had such a great experience at Valvoline. Wesley really stood out because he carried himself with a confident, take-charge attitude that made me feel like everything was in good hands. It wasn’t that he owned the place, but you could tell he took real ownership of the work and the customer experience. The whole crew was quick, efficient, and worked seamlessly together. I was in and out in no time, which was exactly what I needed with a road trip coming up that weekend. They made sure everything was handled so I could drive away with peace of mind. Wesley especially seemed very knowledgeable, and really the whole team did too. Their professionalism and expertise gave me confidence that my car was ready for the road. Huge thanks to Wesley and the crew for making the process smooth, fast, and worry free. I’ll definitely be back and will recommend this location to others.

Frequently Asked Questions About Valvoline Instant Oil Change

What types of vehicle maintenance services does Valvoline Instant Oil Change in Mt Juliet provide?

Valvoline Instant Oil Change in Mt Juliet offers 15-minute oil changes while you stay in your car along with a wide range of preventive vehicle maintenance solutions for all vehicle types.

What are the operating hours of Valvoline Instant Oil Change in Mt Juliet?

The service center is open Monday to Friday from 7:00 AM to 7:00 PM, Saturday from 7:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on holidays such as November 27 and December 25, 2025.