Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Mt Juliet.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
300 Pleasant Grove Road, Mt Juliet, TN
37122, United States
Hours
Reviews
4.4
484 reviews
5 stars
360
4 stars
58
3 stars
12
2 stars5
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, professional, and knowledgeable, providing excellent customer service without pressure to upsell.
Efficiency
Many customers noted the quick service and efficiency of the team, often getting in and out in a timely manner.
Communication
Customers appreciated the clear communication regarding services needed and the absence of pushy sales tactics.
Mixed Experiences
While many reviews are positive, there are some complaints about service issues and management responses, indicating inconsistency in customer experiences.
Teamwork
The crew is recognized for working well together, contributing to a smooth and effective service process.
- BHBow HuntressNov 10, 20255.0Great customer service, although the line was a little long the service guys acknowledged me right away. While they were working on my vehicle they were polite and professional.
- ZGZachary GarnettNov 4, 20251.0I Pulled up 1 car in the bay so I would be next that’s when the worker said it would be 15 minutes. They then asked me to move to the middle bay so it would be “quicker”. After waiting 40 minutes I was told the starter of the car in the bay went out and it would be another 20 minutes. By this time the car that was there after me in my original spot finished. After using my entire lunch in line waiting for 1 car I had to leave and got no service done. Terrible communication terrible management.
- DLDanielle LevickisOct 19, 20254.0Line was a bit long when I arrived but they young men and women working were fast and efficient and very kind and helpful.
- GPGenesis PerkinsOct 15, 20255.0Elijah Matthew was a great help. Did everything right and got me together real quick
- ANAmanda NuckolesOct 1, 20255.0I had such a great experience at Valvoline. Wesley really stood out because he carried himself with a confident, take-charge attitude that made me feel like everything was in good hands. It wasn’t that he owned the place, but you could tell he took real ownership of the work and the customer experience. The whole crew was quick, efficient, and worked seamlessly together. I was in and out in no time, which was exactly what I needed with a road trip coming up that weekend. They made sure everything was handled so I could drive away with peace of mind. Wesley especially seemed very knowledgeable, and really the whole team did too. Their professionalism and expertise gave me confidence that my car was ready for the road. Huge thanks to Wesley and the crew for making the process smooth, fast, and worry free. I’ll definitely be back and will recommend this location to others.
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicle maintenance services does Valvoline Instant Oil Change in Mt Juliet provide?
Valvoline Instant Oil Change in Mt Juliet offers 15-minute oil changes while you stay in your car along with a wide range of preventive vehicle maintenance solutions for all vehicle types.
What are the operating hours of Valvoline Instant Oil Change in Mt Juliet?
The service center is open Monday to Friday from 7:00 AM to 7:00 PM, Saturday from 7:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on holidays such as November 27 and December 25, 2025.
Do I need an appointment to get an oil change at Valvoline Instant Oil Change in Mt Juliet?
No appointment is required to receive oil change services at this location.
What payment methods are accepted at Valvoline Instant Oil Change in Mt Juliet?
They accept debit cards, credit cards, and mobile NFC payments for your convenience.
Where is Valvoline Instant Oil Change located in Mt Juliet?
The service center is located at 300 Pleasant Grove Road, Mt Juliet, TN 37122, USA.
Are there any nearby places to visit or use while waiting at Valvoline Instant Oil Change in Mt Juliet?
Yes, customers can visit Walls Of Books Mt Juliet, a used bookstore, or grab a meal at Panda Express nearby while waiting for their vehicle service.
Where can I find a pharmacy near Valvoline Instant Oil Change in Mt Juliet?
The Walmart Pharmacy nearby offers pharmacy services, convenience items, and medical supplies close to the oil change location.
Are there any fitness or wellness centers near Valvoline Instant Oil Change in Mt Juliet?
Yes, HOTWORX, a yoga and pilates studio and gym, is close by, as well as V I P Martial Arts Academy for fitness and recreation.
Is there a locksmith service near Valvoline Instant Oil Change in Mt Juliet in case I need keys or lock assistance?
Yes, minuteKEY and KeyMe Locksmiths are two nearby locksmith service providers you can visit.
Can I visit a bank or get banking services near Valvoline Instant Oil Change in Mt Juliet?
Yes, there is a U.S. Bank and a U.S. Bank ATM located nearby for your banking needs.