Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Lebanon Road in Mount Juliet, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Mount Juliet, TN or call us at (615) 773-8300.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
314 reviews
5 stars
179
4 stars
65
3 stars
24
2 stars
10
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude and unhelpful staff, particularly from management.
Knowledgeability
While some customers praised the staff for being knowledgeable and helpful, many others felt that employees lacked the necessary expertise.
Return Policy Issues
Several customers expressed frustration with the return policy, citing difficulties in returning items and receiving refunds.
Mixed Experiences
There were mixed reviews regarding the overall shopping experience, with some customers reporting great service while others had negative encounters.
Store Cleanliness
A few customers noted that the store was clean and well-organized, contributing positively to their shopping experience.
- KPKeagan Peterson6 days ago5.0The guys working here are super helpful, I come here every week or so and always leave happy. I wouldn't have been able to fix up my car without them!
- HWHugh WeylerSep 29, 20251.0First and second shift do not communicate. The part that I had ordered coming from another store was never delivered at 4:00 pm like I was told it would be. Even-though I paid for it and have the receipt, the staff said they could not return it and that it might be in by tomorrow. The manager actually said “there have been some shady returns“ I said I have the receipt. How is that? Shady? There was no response. They gave me no options except to rearrange my day tomorrow in order to come back and try again with first shift. I have been shopping with AutoZone for over 25 years. This will be my last transaction with Autozone.
- KSkyle stanleySep 27, 20251.0This place is Terrible. On a commercial basis. This place is the worst to deal with. None of the workers are knowledgeable in any given area other then scanning and taking your money. The manager has a sever attitude problem. He’s always rude and none of the regular workers can process anything for a return on commercial accounts. They constantly give the run around and make everything a pain. 10/10 do not recommend this business for any commercial accounts.
- JBJeff BrooksSep 26, 20253.0Great people there and clean store but autozone return policy stinks which is why I gave a 3 star. Bought the locking lug nuts for my car and started to install them which 1 out of the whole kit was messed up. And no I didn't mess up the threads myself. I twisted them on by hand and then tightened them down. I asked if I could return the one as a default but apparently cant. I understand it's running a business but so do I. Pretty sad sense I guarantee my parts and work.
- PGPaul Jason GoinsAug 25, 20255.0The people are nice and they do get the job done.have any questions don't be frightened or afraid to ask them. Their experience is in their own ways to get your car or truck working. I recommend this place to the people who need their vehicle to be fixed and running properly. Thanks for for y'all's service. God bless this place and the people who work in it. Sincerely Paul Jason Goins.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts in Mount Juliet, TN?
AutoZone Auto Parts in Mount Juliet is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
What services does AutoZone Auto Parts offer for customer convenience?
The store offers in-store pickup, curbside pickup, and same-day delivery services to meet different customer needs.
Which brands of auto parts and accessories can I find at AutoZone in Mount Juliet?
You can find popular brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located in Mount Juliet?
It is located at 11067 Lebanon Rd, Mount Juliet, TN 37122, USA.
Does AutoZone Auto Parts have any online presence or social media pages?
Yes, you can visit their website at https://www.autozone.com/locations/tn/mount-juliet/11067-lebanon-rd.html and their Facebook page at https://www.facebook.com/139361109507053 (Page name: AutoZoneMtJulietTN).
Can I purchase auto parts online and pick them up in-store at AutoZone Mount Juliet?
Yes, AutoZone offers the option to shop online and pick up your order in-store for convenience.
Which nearby automotive services can customers visit in the Mount Juliet area?
Customers can visit nearby services like Express Oil Change & Tire Engineers, HD Towing, and Accurate Automotive Repair for additional automotive needs.
Are there dining options near AutoZone Auto Parts in Mount Juliet?
Yes, nearby dining options include Hardee's, KFC, and Taco Bell, perfect for grabbing a meal before or after your visit.
What entertainment or shopping places are located close to AutoZone Mount Juliet?
Nearby you can find Superior Music Tennessee for musical instruments and arts, as well as Redbox for DVD and music rentals.
What is the best way to contact AutoZone Auto Parts for customer service inquiries?
You can contact AutoZone at their main number (615) 773-8300 or email customer.service@autozone.com for assistance.