Tire Choice Auto Service Centers

4.1
404 reviews

About

Tire Shop
Visit Tire Choice Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Tire Choice Auto Service Centers
1901 W Andrew Johnson Hwy, Morristown, TN
37814, United States

Hours

Reviews

4.1
404 reviews
5 stars
286
4 stars
33
3 stars
8
2 stars
12
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; some customers praised the friendly and helpful staff, while others reported rude and unprofessional behavior.

Service Quality

Many customers appreciated the quick service and effective repairs, but several reported issues with incorrect work and unresolved problems.

Pricing

Customers noted that prices were often higher than competitors, with some feeling overcharged for services rendered.

Communication

There were complaints about poor communication regarding appointments and service details, leading to customer frustration.

Professionalism

While some staff were commended for their professionalism, others were criticized for a lack of respect and attentiveness, particularly towards female customers.
  • KH
    Kelsey Heldman
    Nov 10, 2025
    3.0
    No Tire rotation with my full synthetic oil change that was $155. Took my bad tire out of my trunk to tell my is was unsafe to drive on even though I had a spare tire on (I was mislead to believe it was a tire I was riding on, so thinking it was a 2nd tire) Had wheels alignment but vehicle is still pulling to the right.
  • JW
    Jeff Weber
    Nov 10, 2025
    5.0
    Fantastic service. Travis, I really appreciate you taking care of me and getting me back on the road. Awesome job !!!!
  • TB
    Tom Bishop
    Nov 3, 2025
    5.0
    Very friendly staff had a object in the tire they addressed the problem quickly and professionally and got me back on my way
  • KH
    Kodi Hamill
    Nov 1, 2025
    1.0
    I got an add from them in the mail, but one get one tires. Well until you look and see they double the price if you actually try to buy only one and get the free tire. So you pay 300$ if you want two, or 300$ if you buy one and get one free.(in other words there is no deal at all, they simply double the price if you actually try to buy one) I don’t know how that is even legal.
  • LD
    Lora Duvall
    Oct 23, 2025
    1.0
    I would give this store a 0 star if I could! Every time I have been in this store, I have been treated with nothing but rudeness and unprofessional employees. I am a first-time customer. I will not be a returning customer. I took my vehicle in on October 21, 2025 to have my driver side back tire sensor replaced due to the console display. When I was checking out, I was informed that my right front tire sensor had been replaced. I asked why when I could clearly see from the photo I have included that it was the driver side back tire. I was rudely told that the computers and consoles were not to be trusted. I was also told that all of my tire sensors needed to be replaced. I paid $99.20 for ONE tire sensor. I want a FULL refund because the very next day the exact same tire sensor showed as bad AGAIN; however, the mechanic changed the wrong sensor! I immediately called the store to explain that the exact same tire sensor light was back on and what would they do to make this issue right. I was told that I would just have to bring the vehicle back in, and I may still have to pay. I asked to speak to a manager. I was told I was speaking to the lead technician, Randy. He did not offer to allow me to speak with a manger. I expressed my disappointment in the store and said that they were rude to women. I refuse to go back into that store! I bought brand new tires from this store last year. I will now have to go pay another tire store for tire rotations or any other tire related issues because I will NOT be treated that way by the men running that store. You should be ashamed to allow this treatment to go on. This IS a form of harassment!!

Frequently Asked Questions About Tire Choice Auto Service Centers

What services does Tire Choice Auto Service Centers in Morristown offer?

They provide comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Where is Tire Choice Auto Service Centers located in Morristown, TN?

It is located at 1901 W Andrew Johnson Hwy, Morristown, TN 37814, USA.