Business Details
About
Toyota DealerCar DealerUsed Car DealerAuto Repair ShopAuto Parts Store
Rusty Wallace Toyota is a premier Toyota dealer, nestled in Morristown Tennessee with all of the new Toyota options that you are looking for. We have something for everyone, if you need a rugged, durable truck, take a look at our Tundra or Tacoma offers. The Camry and Corolla are leaders in the reliable sedan market, guaranteed to be a fun and consistent ride. If adventure is in your blood and you need a sturdy passport utility vehicle, that can surmount any obstacle, then schedule a test drive with our popular RAV4 or Highlander. No matter what you are looking for, we have options that fit both your tastes and budget.
Details
- Credit cardAvailable
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.7
1,326 reviews
5 stars
1,161
4 stars
54
3 stars
27
2 stars19
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness and friendliness of the staff, particularly salespeople like Thomas, Cody, and Owen, who made the car buying experience enjoyable and stress-free.
Knowledgeable Staff
Many reviews highlighted the extensive knowledge of the sales team regarding vehicle features and financing options, contributing to a positive buying experience.
No Pressure Sales
Customers appreciated the non-pushy sales approach, allowing them to make decisions at their own pace without feeling rushed.
Smooth Transactions
The majority of customers reported quick and efficient transactions, with many expressing satisfaction with the ease of the buying process.
Service Experience
While many customers had positive experiences with sales, some reported issues with service appointments, indicating a need for improvement in service department efficiency.
- DMDorian MillerNov 15, 20255.0Just got my new ride - 2023 Toyota Sienna Hybrid - at Rusty Wallace Toyota in Morristown! Theo Marshall was our excellent Sales Professional who showed us all the bells and whistles and was very thorough and helpful, highly recommend! Heath Tatum got us a great deal as well, very happy with everyone here!
- AAAmanda AndersonNov 13, 20255.0This was a great experience from beginning to end. Thomas was great. He is super nice and didn't use any of those pushy sales tactics so many salesman use. He listened and got my brother exactly what he was looking for. We will definitely be back.
- GCGreg ChambersNov 11, 20255.0When you land at Rusty Wallace Toyota you have hit the best car dealership period. They truly do care about you and treat you with great respect. I’ve bought new vehicles for 40 years and was lucky to get the best salesman I’ve ever had when buying a new vehicle! His name is Thomas Stevens and I highly recommend him if you are looking to purchase a vehicle. Thomas truly did make this the best vehicle purchase I’ve ever had!! Thank you Thomas and Rusty Wallace Toyota!! Simply the best!!
- MWMike WallNov 11, 20255.0Just purchased a new Tacoma at Rusty Wallace Toyota! The process was very smooth and professionally handled! Owen was excellent to work with from the first phone call and throughout the test drive and purchasing process! He answered all my questions and his customer service was much appreciated! I would highly recommend him and would buy through him again! The financial part was smooth and easy as well. I really appreciated the honest no pressure presentation of the extended warranties and how well they were explained! This is the best experience purchasing a vehicle I have had! And I highly recommend Rusty Wallace Toyota!
- KSKendal SchettiniNov 1, 20255.0I just had the absolute best car buying experience, all thanks to Thomas Stevens! I came in interested in the new 2026 Toyota Tundra, and Thomas did a phenomenal job from start to finish. He didn't just rattle off specs; he gave a truly wonderful description of the vehicle, highlighting what makes the new Tundra stand out. He knew his stuff, meticulously pointing out key features like the powerful engine, the advanced infotainment system, and the robust towing capabilities, as well as all the small details inside. It was clear he was passionate and incredibly knowledgeable about the truck. When it came time for the dreaded negotiation, Thomas crushed it! He streamlined the entire negotiation process, making it feel fair, transparent, and incredibly quick—no games, just honest numbers. We arrived at a deal I was genuinely happy with in record time. I drove off the lot in my new 2026 Toyota Tundra feeling like a very happy customer. If you're looking for a new Toyota, do yourself a favor and ask for Thomas Stevens! He's professional, knowledgeable, and genuinely focused on making the customer happy.
Frequently Asked Questions About Rusty Wallace Toyota
What types of Toyota vehicles are available at Rusty Wallace Toyota in Morristown, TN?
Rusty Wallace Toyota offers a variety of new Toyota models including rugged trucks like the Tundra and Tacoma, reliable sedans such as the Camry and Corolla, and versatile SUVs like the RAV4 and Highlander.
What are Rusty Wallace Toyota's business hours?
Rusty Wallace Toyota is open Monday through Friday from 9:00 AM to 7:00 PM, and on Saturdays from 9:00 AM to 6:00 PM. The dealership is closed on Sundays.
Does Rusty Wallace Toyota provide auto repair and maintenance services?
Yes, Rusty Wallace Toyota offers auto repair services including oil changes and general vehicle maintenance.
Can I shop in-store at Rusty Wallace Toyota?
Yes, in-store shopping is available at Rusty Wallace Toyota.
What payment methods does Rusty Wallace Toyota accept?
Rusty Wallace Toyota accepts credit cards, debit cards, and paychecks as forms of payment.
Where is Rusty Wallace Toyota located?
Rusty Wallace Toyota is located at 5944 W Andrew Johnson Hwy, Morristown, TN 37814, USA.
Are there any nearby car dealerships or automotive services close to Rusty Wallace Toyota?
Yes, nearby automotive-related businesses include Top Notch Cars (car dealer and tire repair) and Toyota Parts (auto parts and supply store), which can be convenient for customers seeking additional vehicle services or parts.
What dining options are available near Rusty Wallace Toyota in Morristown?
Nearby restaurants include Knead Donuts and Kneadin’ Dough for bakery treats, Charlotte's Family Restaurant and Weber Bar-B-Q for meals, as well as Subway and Clayudas Tacos Fire for quick dining options, perfect for grabbing a bite before or after your visit.
Are there any hotels near Rusty Wallace Toyota for customers traveling from out of town?
Yes, there are several nearby accommodations including Econo Lodge and Motel 6, offering convenient lodging options for out-of-town customers visiting Rusty Wallace Toyota.
What local services are available close to Rusty Wallace Toyota that customers might find useful?
In addition to automotive services, nearby local services include Ridgefield Animal Hospital for pet care, Best Nail beauty salon, and health services at Healthstar Physicians, providing customers with a range of options in the area.