Business Details
About
Toyota DealerCar DealerUsed Car DealerAuto Repair ShopAuto Parts Store
Rusty Wallace Toyota is a premier Toyota dealer, nestled in Morristown Tennessee with all of the new Toyota options that you are looking for. We have something for everyone, if you need a rugged, durable truck, take a look at our Tundra or Tacoma offers. The Camry and Corolla are leaders in the reliable sedan market, guaranteed to be a fun and consistent ride. If adventure is in your blood and you need a sturdy passport utility vehicle, that can surmount any obstacle, then schedule a test drive with our popular RAV4 or Highlander. No matter what you are looking for, we have options that fit both your tastes and budget.
Details
- Credit cardAvailable
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.7
1,371 reviews
5 stars
1,202
4 stars
55
3 stars
27
2 stars19
1 star
68
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers consistently praised the sales staff, particularly Theo, Thomas, and Cody, for their friendliness, knowledge, and no-pressure approach.
Customer Service
Many reviews highlighted excellent customer service, with staff being attentive, helpful, and accommodating throughout the buying process.
Repair and Service Issues
Some customers reported negative experiences with service and repairs, including warranty issues and unsatisfactory service outcomes.
Overall Satisfaction
Overall, customers expressed high satisfaction with their car buying experiences, recommending the dealership for its supportive environment and quality service.
- LBLaura Brice1 day ago5.0First of all, thanks to the whole team here. Theo was an awesome salesman, a real pleasure in the stressful situation of buying a car. I highly recommend him…. If you are anything like me simply driving by the dealership on the daily wondering if you can make the adjustment to a better vehicle, take a moment to stop in and see what can happen for you. Thanks Theo and Team
- BSBlakely Shepard1 day ago5.0Thomas was an excellent car salesman—professional, knowledgeable, and easy to work with. He took the time to answer all my questions, never made me feel pressured, and helped make the entire buying process smooth and stress-free. I would highly recommend Thomas to anyone looking for a great car-buying experience.
- TPTrail PeakJan 4, 20265.0The experience that I had purchasing my first car was no less than extraordinary. With the help of Mike, Nate, and the guy that I call a dear friend of mine, Owen. It was a personal experience and did not feel like a transaction at all. It was welcoming and I know that I can trust that they all took care of what I was looking for and guided me through the process without trying to "sell" me anything. I want to say thank you and know that I will be back.
- CRCarrie ReillyJan 3, 20265.0Salesman Tim and Brent in the finance department went above and beyond to help my daughter make her first big car purchase on her own. Car lots cause me great anxiety but these two gentlemen were so genuinely friendly and helpful that I was able to relax and was very comfortable with entrusting them with assisting my daughter in her purchase. I recommend going to Rusty Wallace Toyota to anyone looking to purchase a car . The entire experience was wonderful, from the friendly non pushy staff, to car selection, and car value. Thank you so much!
- LQLong Bùi QuangDec 23, 20251.0On December 2nd, I took my car in for repairs (my car was only 4 months old). The dealership refused to honor the warranty and charged me $1013.35. Five minutes after picking up the car, the engine warning light came back on. I returned to the dealership, but the staff there said they were not responsible. I then took the car to another dealership in Knoxville, and they said the first dealership had not properly cleaned the catalytic converter. Now I have to pay a lot more money for my car, even though it's only 4 months old. This place is truly terrible. Be careful with this place so you don't waste your money.
Frequently Asked Questions About Rusty Wallace Toyota
What types of Toyota vehicles are available at Rusty Wallace Toyota in Morristown, TN?
Rusty Wallace Toyota offers a variety of new Toyota models including rugged trucks like the Tundra and Tacoma, reliable sedans such as the Camry and Corolla, and versatile SUVs like the RAV4 and Highlander.
What are Rusty Wallace Toyota's business hours?
Rusty Wallace Toyota is open Monday through Friday from 9:00 AM to 7:00 PM, and on Saturdays from 9:00 AM to 6:00 PM. The dealership is closed on Sundays.
Does Rusty Wallace Toyota provide auto repair and maintenance services?
Yes, Rusty Wallace Toyota offers auto repair services including oil changes and general vehicle maintenance.
Can I shop in-store at Rusty Wallace Toyota?
Yes, in-store shopping is available at Rusty Wallace Toyota.
What payment methods does Rusty Wallace Toyota accept?
Rusty Wallace Toyota accepts credit cards, debit cards, and paychecks as forms of payment.
Where is Rusty Wallace Toyota located?
Rusty Wallace Toyota is located at 5944 W Andrew Johnson Hwy, Morristown, TN 37814, USA.
Are there any nearby car dealerships or automotive services close to Rusty Wallace Toyota?
Yes, nearby automotive-related businesses include Top Notch Cars (car dealer and tire repair) and Toyota Parts (auto parts and supply store), which can be convenient for customers seeking additional vehicle services or parts.
What dining options are available near Rusty Wallace Toyota in Morristown?
Nearby restaurants include Knead Donuts and Kneadin’ Dough for bakery treats, Charlotte's Family Restaurant and Weber Bar-B-Q for meals, as well as Subway and Clayudas Tacos Fire for quick dining options, perfect for grabbing a bite before or after your visit.
Are there any hotels near Rusty Wallace Toyota for customers traveling from out of town?
Yes, there are several nearby accommodations including Econo Lodge and Motel 6, offering convenient lodging options for out-of-town customers visiting Rusty Wallace Toyota.
What local services are available close to Rusty Wallace Toyota that customers might find useful?
In addition to automotive services, nearby local services include Ridgefield Animal Hospital for pet care, Best Nail beauty salon, and health services at Healthstar Physicians, providing customers with a range of options in the area.