Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Morristown, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Morristown location today.
Location
Enterprise Rent-A-Car
6044 W Andrew Johnson Highway, Morristown, TN
37814, United States
Hours
Reviews
4.2
438 reviews
5 stars
311
4 stars
36
3 stars
18
2 stars
14
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and helpful staff, with many highlighting excellent service experiences.
Vehicle Availability
Several customers expressed frustration with vehicle availability, particularly regarding reservations not being honored or vehicles not being ready.
Cleanliness
Many reviews noted that the rental vehicles were clean and well-maintained.
Communication Issues
There were multiple complaints about poor communication regarding policies, vehicle availability, and billing issues.
Mixed Experiences
While some customers had positive experiences, others reported significant issues, leading to a divide in overall satisfaction.
- CTCaryn TravelsNov 15, 20254.0Always great! Used my points for a free day during my week trip. They always are nice, helpful and accommodating. Their vehicles are new with very few miles on them. Never had an issue with enterprise. Thank you for great service!
- RProbilyn princeNov 6, 20255.0I was greeted by name when I walked in the door as they remembered me from previous rentals, I got a free upgrade to a larger vehicle and couldn't have been more pleased with my service
- ACAmanda CombsOct 26, 20255.0Daniel is an amazing manager. Got me in rental quickly and very professional made such all questions were answered and when I returned he made sure I was satisfied
- RRRuthOct 20, 20255.0Very nice personnel at the Morrustown location. Quick yo process your rental and get you on your way
- MMmaggotOct 6, 20251.0I don’t understand how on a Monday all five enterprise stores we’ve talked to are “sold out” we had reservations made, and they were canceled right out from under our feet. Like God forbid you guys are ever in these situations- god forbid you’re alone scared and needing to go home and nobody has a car available… I’m fully convinced enterprise as a scam at this point and I really hope that somewhere I can rent a vehicle to get my best friend home… anywhere but enterprise. I’ll probably end up having more to add to this review because I’m currently being thrown through the craziest loop on the phone with this lady- but if you guys need to rent a vehicle, please go anywhere other than Enterprise literally anywhere…
Frequently Asked Questions About Enterprise Rent-A-Car
What are the operating hours of Enterprise Rent-A-Car in Morristown, TN?
The Morristown Enterprise Rent-A-Car location is open Monday through Friday from 7:30 AM to 5:30 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Where is Enterprise Rent-A-Car located in Morristown?
Enterprise Rent-A-Car in Morristown is located at 6044 W Andrew Johnson Highway, Morristown, TN 37814, USA.
What types of vehicles can I rent at Enterprise Rent-A-Car in Morristown?
You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks, suitable for errands, repairs, or weekend getaways.
How can I make a reservation at Enterprise Rent-A-Car in Morristown?
You can reserve your vehicle online via their official reservation website or by contacting them directly at their local phone number +1 423-585-5645.
What payment methods does Enterprise Rent-A-Car accept in Morristown?
They accept major credit cards including American Express, Discover, MasterCard, Visa, as well as cash and checks.
Does Enterprise Rent-A-Car in Morristown offer any special discounts or deals?
Yes, they offer great weekend rates and you can book these deals through their website's weekend specials page.
Is there an airport pick-up service available at Enterprise Rent-A-Car in Morristown?
Yes, Enterprise Rent-A-Car offers airport pick-up services in Morristown.
What nearby automotive repair services are close to Enterprise Rent-A-Car in Morristown?
Nearby automotive repair services include Aamco, Auto Glass Service, Porter’s Tire Store, and Gerald Sapp’s Garage, which can be convenient if you need vehicle maintenance or repairs before or after renting a car.
Are there any local attractions or places to visit near Enterprise Rent-A-Car in Morristown?
Nearby places such as Chris Avera Tattooer and Alpha Tattoo Co. offer unique tattoo and piercing experiences, while Michael’s Pizza Cottage-West is a local spot for dining after your rental visit.
What nearby services are available for wellness and beauty near Enterprise Rent-A-Car in Morristown?
You can visit nearby places like Your CBD Store Morristown, Clarke Chiropractic & Wellness Center, Innovations Salon, and Bella Health for holistic care, chiropractic services, and beauty treatments around your rental visit.