Advance Auto Parts

4.3
325 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 702 E Morris Blvd in Morristown offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
702 E Morris Blvd, Morristown, TN
37813, United States

Hours

Reviews

4.3
325 reviews
5 stars
194
4 stars
69
3 stars
36
2 stars
14
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their willingness to assist with various automotive needs.

Pricing

Several reviews noted that prices are generally on the higher side, with some customers finding better deals at competing stores.

Product Availability

Customers appreciated that the store often has the parts they need in stock, making it a reliable choice for automotive supplies.

Mixed Experiences

While many reviews were positive, some customers reported slow service or unhelpful staff at times, indicating inconsistency in the customer experience.

Convenience

The store's convenient location and online ordering options were frequently mentioned as benefits, enhancing the overall shopping experience.
  • AB
    Austin Bradley
    Nov 11, 2025
    5.0
    Great place to get parts, in and out fast!!!!!
  • BW
    Brad Weems
    Nov 4, 2025
    4.0
    Great workers good atmosphere..prices are on the high side but usually have what you need in stock so that's always a plus for a mechanic..
  • JR
    J & S RVentures
    Aug 1, 2025
    5.0
    Omar checked both our batteries on our Ford F-350 diesel after we had to jump start it at home. One was replaced a few weeks ago in Georgia, but the other wasn't and eventually failed. He was very friendly and super helpful in explaining that BOTH batteries need to be in good condition to start a diesel engine and that they probably should have been replaced at the same time. He was able to get a new battery installed within a half-hour and we were on our way!
  • JL
    Jamie Lawless
    Jul 25, 2025
    5.0
    I had an issue today with the store on Andrew Johnson Highway. Eva, the manager, there would not honor the warranty on my battery. She stated that it had been returned 4 to 5 times to their customer service phone number that I called. She could not produce a copy of the history. Their customer service department couldn’t see it either. We agreed that I would come to the store instead to properly handle my problem. They warranted my battery had me out the door in three minutes or less and stated that my transaction went right through and they had no idea what Eva was talking about either. Thanks guys for handling my issue and taking good care of me unlike the other store.
  • TB
    Timothy Bundrant
    Jun 21, 2025
    5.0
    Love people who treat you like a friend

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*