Pilot Travel Center

4.0
2890 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Monteagle, TN! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
640 Dixie Lee Ave, Monteagle, TN
37356, United States

Hours

Reviews

4.0
2,890 reviews
5 stars
1,394
4 stars
744
3 stars
408
2 stars
113
1 star
231

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Customer experiences with staff were mixed; some praised friendly and helpful employees, while others reported rudeness and lack of assistance.

Cleanliness

Many customers noted the cleanliness of the facilities, including bathrooms and showers, although some reported issues with specific showers.

Parking Issues

Numerous reviews highlighted problems with parking availability and enforcement, leading to frustration among truck drivers.

Service Quality

Feedback indicated inconsistent service quality, with some customers appreciating the food and service, while others faced long wait times and equipment issues.

Advertising Discontent

Several customers expressed frustration with loud advertisements at gas pumps, impacting their overall experience.
  • DC
    David Craig
    Dec 20, 2025
    1.0
    I try and avoid this gas station purely because of the volume of the advertisements yelling at me while I pump gas. Typical corporate garage. Can’t even pump gas without loud pressure to buy more junk.
  • TG
    Tiffany Gabriel
    Dec 14, 2025
    1.0
    Lady will.come around the showers telling people to get out, let alone showers are not cleaned just towels replaced. Very pushy to truckers and disregard we like to enjoy a hot shower without being hurried to get out.
  • SD
    Semsudin Dervisevic
    Dec 13, 2025
    1.0
    Horrible experience by a prime parking in eight hours ago show up their staff. They didn’t wanna go out and find a parking because somebody else parked at it and they just refund the money and being so rude.
  • AC
    Alex City
    Dec 9, 2025
    4.0
    Shower number five is very cold, the water in the tap is hot, but in the shower itself it is very cold. It's a cold winter evening, and you just want to take a shower after work to relax. It's the only pleasant thing about the day, and it's cold. How so?
  • EL
    Eric Leal
    Dec 8, 2025
    1.0
    Rude don't try to help and all employees just stands behind the counter as you walk by there just staring at you nonstop and never say a dam thing or even bother to ask if they can help with anything nor have a good day or anything. Go home if you don't want to work I'm some someone else is willing work to get a paycheck instead of someone just leaning if you have time to lean you got time to clean.... just saying SMFH

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.