Pilot Travel Center

4.0
2881 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Monteagle, TN! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
640 Dixie Lee Ave, Monteagle, TN
37356, United States

Hours

Reviews

4.0
2,881 reviews
5 stars
1,392
4 stars
742
3 stars
408
2 stars
112
1 star
227

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the bathrooms and showers, noting them as some of the cleanest facilities they have encountered.

Staff Friendliness

Numerous reviews highlighted the friendly and helpful nature of the staff, with specific mentions of individual employees who provided exceptional service.

Parking Issues

Several customers expressed frustration with parking availability, citing overcrowding and issues with reserved spots not being enforced.

Fueling Experience

Customers reported long wait times at fuel pumps, with some machines malfunctioning and causing additional delays.

Food Quality

The food options received mixed reviews, with some praising the quality while others criticized specific items as being dry or not fresh.
  • JS
    James “Jim” Stout
    6 days ago
    1.0
    People parked at the pumps, six out of eight pumps idle... call the store and nobody answers, call customer service and they can't even get a hold of the store... You would think having already had a fire at the pump that they would be leery of letting anybody park at the pump.
  • ID
    Iramofu Dominic
    Nov 1, 2025
    5.0
    The food was pretty good (much better than I'd expected), the service was nice, and the restrooms were clean and fresh!
  • PD
    Polly Davis
    Oct 31, 2025
    1.0
    Horrible I'd give negative if possible gas pump did not shut off on auto. When I went in to inquire the manager MEGAN smirked at me when I told her I wanted store info because if my paint peels it was up to them to repair. Tore me off top of register tape. Literally laughed in my face saying have a good day laughing. No apologies no checking pumps no offer to even attempt to clean car and I don't drive a piece of crap car I drive a lincoln mkz suv! plus all the gasoline around my car we had no choice but to step in and now we have to smell gasoline for next 10 hours on our trip (I have pictures of Hugh puddle of gas around my car) and yes I was by my car but even when I pulled nozzle out with it stuck gas kept pouring out! A young ignorant manager that needs customer skill lessons at the very least. Should be fired for treating a customer as she did! STAY AWAY! The dark areas on concrete is all gasoline!
  • SG
    Saul Gonzalez
    Oct 31, 2025
    1.0
    El baño no tiene toallas pensando que tenia me bañe y tube que secarme con mi ropas porque no tiene toallas 😡😡
  • JW
    Jaq Williams
    Oct 22, 2025
    1.0
    They never keep any lids, cups etc stocked for people to use and then proceed to come and be rude to everyone because you have to find your own things to even be able to make a drink. It sure would be a great place for a gas station if they knew how to run it correctly.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.