Enterprise Rent-A-Car

Reviews

• GA

  Greg Angilly

  Mar 13, 2026
  5.0
  Literally one of the best customer service experiences I’ve had - and I’m old and can be a royal pain to deal with! Super kind humans work here - won’t bore ya with my story but the folks here went above and beyond to assist me - above and beyond. Amazing humans - rent from them!
• KP

  Kimberly Petroski

  Feb 18, 2026
  3.0
  I scheduled my pick up on the Saturday prior to the Wednesday that I intended to rent for 9am. Admittedly, I ran behind and showed up closer to 11am. I was initially addressed by Wayne, who was incredibly rude. He had his feet up on the desk, in my face when he called me over, as if sitting up properly was too much of a bother. He said they’d tried to reach out the day prior to let me know that no luxury cars were available, which was fine. He then said it would be a while because I was late, which, again, totally fine. He said he had to finish up with the call he was on and walked off, slamming the door behind him. Monroe was on a call at the time but the second that he was done, he addressed me properly and was extremely helpful in letting me know what was happening. Apparently, they were not only out of luxury cars, but all cars, so someone was being sent to Southaven to pick them up. He explained it would be at least an hour but I could either wait there or be driven home by an associate. He ended up redirecting me to the other Poplar location where I was able to receive a car quickly. I did have to backtrack once arriving at home due to the plate being expired but the young ladies at this location were more than happy to get the proper plates on. I was in an out very quickly. Overall, decent experience. Wayne’s attitude needs some serous work but Monroe and the other employees were fantastic.
• GT

  Gee Train

  Feb 17, 2026
  5.0
  Great customer service
• VC

  Veera Chava

  Feb 12, 2026
  5.0
  The staff here are very very kind and respectful. My Experience was great. and the prices are low here comparing with airport prices.
• JC

  Jason Curtis

  Feb 8, 2026
  5.0
  I would have to say that the Poplar Ave branch is the most respectable people you will ever meet the level of customer service they give is un matched by any standards Mr. Wayne Biles and his staff are wonderful. I give them five stars and more. Thanks a lot for being awesome 😎

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