Word of Mouth Detailing

Yes, we can custom-tailor any type of detail that you need.

We are working on all makes and models of vehicles. Anyone who wants the job done right and cares about their car is welcome at Word of Mouth Detailing. We do as many minivans and work trucks as we do high-end exotics.

Remember what your car looked like on the showroom floor? Every crack and crevice was clean, the motor was shiny, the tires glistened, and the paint just exploded with color – that’s what your car should look like after a full detail. The vehicle should be as close to showroom condition as possible. Rest assured that your car will look as close as possible to the day it rolled off the showroom floor! We know one way to detail – the right way! No shortcuts, no excuses. The car is washed by hand with gentle mitts, then dried with microfiber towels. This gentle process and selection of delicate materials ensure that your finish remains swirl-free and crystal clear. The paint is then clayed to remove bonded contaminants such as tar, overspray, industrial fallout, rail dust, etc. Then the polishing begins. Depending on the car and its specific needs, this could be a five-step process (or more). This is where the paint is cleaned, polished, and sealed to a swirl-free, mirror shine. This process alone can take up to 10 hours on some vehicles. This is the step that really produces the deep, wet shine that everyone is looking for! The molding and trim are dressed to protect them from the elements. The wheels are cleaned, polished, and sealed to protect them from corrosion. This INCLUDES behind the spokes. The exterior and interior glass are cleaned and polished to a brilliant streak-free shine. All exterior chrome/metal trim is polished and sealed from the elements. Headlights are polished for crystal-clear clarity and safe, even light distribution. The wheel wells are cleaned and dressed. The engine is degreased and dressed, and any metal is polished and sealed. The door jams are cleaned, polished, and sealed – just like the rest of the paint. The interior is thoroughly vacuumed, including the trunk. The carpets are shampooed (floor mats AND interior carpets) and extracted, removing all stains and revealing the true color of the carpet fibers. If you suffer from allergies or are sensitive to strong smells/chemicals, please rest assured that our exclusive vapor steam cleaning techniques will provide you with a sterile, hygienic interior free of all allergens, pet dander, and mold spores. Every crack and crevice is steamed with a vapor steamer. All dust is removed from the dash and all vinyl surfaces. Vinyl surfaces are dressed to the owner’s preference. The leather is deep cleaned and dressed to protect it from fading and discoloring. The headliner is deep cleaned. All vanity mirrors, as well as the rearview mirror, are cleaned. Fruity fragrances ARE NOT ADDED. We clean the upholstery. We don’t use heavy, oil-based coverups – what you smell is what you get – CLEAN!

We have customers who schedule service at the turn of every season, once a month, and twice a year. It’s really up to you and the goals that you have for your vehicle. Some customers want their car to look its best at all times, so we see them more frequently. Other customers call twice a year for full details; they take care of their car in between detailing visits using the instructions we provide during the initial detail. Driving habits as well as where your vehicle is stored will also play a role in how often you need to have your car detailed.

Typically, our details take around eight to 10 hours to complete. Subsequent “maintenance” detailing takes four to five hours.

While there are a variety of variables that go into answering this question correctly, yes, the swirls can be removed or greatly reduced in 99% of vehicles. We’ve never seen a vehicle with swirls that could not be removed or at least greatly improved.

As a ploy to get more business, most dealerships have started giving away “free” car washes to customers who come in for service. We ALWAYS recommend to our customers that they decline the “free” wash. This wash typically either consists of running your vehicle through a tunnel wash or handwashing it in the cleanup department. The reason that we recommend you decline the wash is because it only takes one improper wash to undo the many hours of work that it took to make your paint perfect. This is why we recommend that you, and only you, wash your car. We teach every customer, as part of our full detailing service, how to properly care for, wash, and dry their vehicle. Remember, NO ONE cares like you do. Word of Mouth Detailing can also perform handwashing if you don’t have the time. We specialize in using the proper materials and techniques to keep your vehicle swirl-free. When we bring our personal cars in for service, we write on the windshield with a grease pencil in BOLD letters, “DO NOT WASH.” We also discuss with the service provider just how important this issue. You will get a few looks and possibly be accused of being crazy, but your car will remain swirl-free when you pick it up.

NO, NEVER! These tunnel washes should be ashamed of the services they try to provide. These are known in the detail industry as swirl-o-matics. If you are considering taking your car to one of these assembly line washes, ask yourself a few of these questions: Do they ever wash the “cloth strips” that touch my car? Where does all the dirt from the hundreds of cars before me go? Is there any way those “strips” traveling at such a high rate of speed could be safe for my delicate clear coat? If the teenager at the end of the line drying my car drops his towel, would he continue to use it? Is anyone there passionate about what they do? Would I wash a car for $5?

Yes, swirls caused by improper use of rotary polishers can be fixed. The paint can be restored to its original swirl-free condition.

Yes, having your car detailed before selling can help you command a higher price or trade-in value. Custom detail packages are available to enhance your vehicle's appeal.

Yes, they can custom-tailor any type of detail service, including interior-only or exterior-only details.

Yes, services are available for all vehicles, including minivans, work trucks, and high-end exotics. Anyone who cares about their car is welcome.

A full detail includes hand washing, claying, multi-step polishing for a swirl-free shine, dressing trim, cleaning and sealing wheels, spotless interior cleaning with vapor steam techniques, engine degreasing, and more to restore showroom condition.

Frequency depends on your vehicle care goals. Some customers schedule seasonally, monthly, or twice a year. Driving habits and storage conditions also influence this.

They are open Monday through Thursday from 8:00 AM to 5:00 PM, and Friday from 8:00 AM to 4:00 PM. They are closed on Saturdays, Sundays, and major holidays.

They are located at 2862 Appling Way, Memphis, TN 38133, United States.

Nearby automotive services include Snell Automotive Inc., Mid-South Dent Pro, Union Auto Parts, Desoto Collision Center, and Xtreme Auto Accessories, offering repair, parts, and body services that can complement your visit.

Yes, you can visit 360 Sports and Cigar Bar, East End Grill, or Milano's Pizza nearby for food, drinks, and leisure before or after your detailing appointment.