Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Memphis.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
497 reviews
5 stars
370
4 stars
56
3 stars
21
2 stars5
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and knowledgeable, with several specific mentions of individual employees providing exceptional service.
Service Speed
Numerous reviews highlighted the quick service provided, with many customers appreciating the efficiency of the oil change process.
Inconsistency
Some customers reported negative experiences, including mistakes made during service, such as not changing filters or overfilling fluids, leading to dissatisfaction.
Communication Issues
Several reviews mentioned poor communication, particularly regarding wait times and service details, which contributed to customer frustration.
Overall Satisfaction
While many customers expressed high satisfaction and loyalty to the location, there were notable complaints about service quality and management responsiveness.
- RFRobert Farmer1 day ago5.0Very friendly staff and don't try to pressure you into replacing parts right away.
- APAshauntia Paulette3 days ago5.0Everything was quick. Offered services I needed before I was able to ask. Friendly staff. Will be back again to complete services on the receipt I was given.
- AHAdrienne HolidayDec 25, 20255.0Staff was very friendly, polite, and engaging! They were knowledgeable, encouraged services rather than forced services needed, and worked together as a team. AWESOME CUSTOMER SERVICE!!!!!!!!
- JWJames WalkerDec 22, 20251.0Horrible service with horrible management at this location. Save yourself the trouble and avoid going here.
- JTJamal TateDec 11, 20251.0The service is terrible and so is the management. Please do not take the risk of using this location to service your vehicle. If so be expected to have damage done to your vehicle. They are not helpful at correcting their mistakes to your vehicle. I really regret stopping here. All I can do now is warn others.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change on Winchester Road provide?
Valvoline Instant Oil Change offers quick and trusted preventive vehicle maintenance, including 15-minute stay-in-your-car oil changes and a wide range of maintenance services for all types of vehicles.
Where is Valvoline Instant Oil Change located?
Valvoline Instant Oil Change is located at 6845 Winchester Rd, Memphis, TN 38115, US.
What are the operating hours of Valvoline Instant Oil Change during the week?
From Monday to Friday, Valvoline Instant Oil Change is open from 7:30 AM to 7:00 PM. On Saturdays, it is open from 7:30 AM to 6:30 PM, and on Sundays, it is open from 8:00 AM to 5:00 PM.
Is Valvoline Instant Oil Change open on holidays?
Valvoline Instant Oil Change is closed on specific holidays such as November 27, 2025, and December 25, 2025.
Does Valvoline Instant Oil Change require appointments for services?
No, Valvoline Instant Oil Change does not require appointments; customers can walk in for services.
Can I pay with mobile NFC or credit cards at Valvoline Instant Oil Change?
Yes, Valvoline Instant Oil Change accepts payments via mobile NFC, credit cards, and debit cards.
How long does a typical oil change take at Valvoline Instant Oil Change?
A typical oil change at Valvoline Instant Oil Change takes approximately 15 minutes, and you can stay in your car during the service.
Are there dining options near Valvoline Instant Oil Change on Winchester Road?
Yes, nearby dining options include Mande Dibi West African BBQ, Burger King, MANDE DIBI African BBQ, Mike's Hot Wings & Such sports bar, and Elements Restaurant offering American and seafood cuisine.
Where can I shop for furniture near Valvoline Instant Oil Change?
Nearby furniture shopping options include Haverty's Furniture, Full House Furniture, BSW outlet, and Havertys Furniture Winchester Showroom.
Are there any healthcare services close to Valvoline Instant Oil Change?
Yes, nearby healthcare services include Generational Smiles dental and medical office and Women's Health Care Office of Obstetrics & Gynecology PC.