Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Memphis.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
987 reviews
5 stars
880
4 stars
41
3 stars11
2 stars8
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, professional, and knowledgeable, providing excellent customer service.
Efficiency
Many customers noted quick service and timely completion of oil changes and other services.
Professionalism
Reviews highlight the professionalism of the staff, with many customers appreciating the clear communication and integrity shown during service.
Mixed Experiences
While most feedback is positive, some customers reported issues with service speed and quality, indicating inconsistency at times.
Team Recognition
Specific staff members, particularly 'Hot Rod' and 'James', received multiple mentions for their outstanding service and customer interaction.
- VBVictoria Bone1 day ago5.0The only place I’ll go to get my oil changed in Memphis! I have a good experience every time. It was a technician here a few years ago that educated me on how my engine burns oil quickly so I have to pay more attention to it, when I had no idea. The last few times James has helped me put air in my tires when I accidentally took air OUT, and assisted with my oil change and air filter replacements. He worked a long 10+ hour day today but he still was very personable, helpful, and funny at the end of his work day. Would recommend to anyone!
- LLLindsey Leake3 days ago5.0Cam, Jeremy, and Larry took great care of my today! Fast and friendly service where I received an oil change, added air in my tires, and checked the status of my battery. Thanks, gentlemen!
- RJRogena JohnsonNov 5, 20255.0The workers were very friendly. Things moved at a timely rate. There was a short wait time. The workers were very knowledgeable about what was needed for my truck. They made sure to keep me informed of anything I would need for my next visit.
- CAClaire ArlottoNov 2, 20255.0After multiple bad experiences at dealership gave this location a try! Everyone very professional, friendly & moved customers through quickly. They were out of the speciality oil required for my car. Rather than substituting with incorrect oil or refusing to complete service, he offered to run up the road to autozone to pick up correct oil. I really appreciated the team’s integrity & going above and beyond to ensure I received quality service. Even on a busy Sunday afternoon. Thank you Kameron, Jen, & Marquavious Will come back in the future !
- TFTreylon FullerOct 23, 20251.0These guys are lazy. Too lazy do even do tire rotations. I’ve tried multiple times at this location to get my tires rotated and they always have an excuse. Do not come spend your money at this location
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicle maintenance services does Valvoline Instant Oil Change offer in Memphis?
Valvoline Instant Oil Change offers quick and easy preventive vehicle maintenance including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all vehicle types.
Where is Valvoline Instant Oil Change located in Memphis?
It is located at 1615 Union Ave, Memphis, TN 38104, USA.
What are the operating hours of Valvoline Instant Oil Change?
They are open Monday to Friday from 7:00 AM to 7:00 PM, Saturday from 7:00 AM to 5:00 PM, and Sunday from 9:00 AM to 4:00 PM.
Do I need an appointment for an oil change service at this location?
No, appointments are not required at Valvoline Instant Oil Change.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
Does Valvoline Instant Oil Change offer car battery and auto air conditioning services?
Yes, they provide car battery services as well as auto air conditioning services along with oil change and other maintenance services.
Is Valvoline Instant Oil Change open during holidays?
They are closed on certain holidays including November 27, 2025, and December 25, 2025.
What are some nearby food options customers can visit before or after their car service?
Nearby food options include 7 Brew Coffee, Wingstop, The Ginger's Bread and Co bakery, Baskin-Robbins ice cream shop, and Wendy's fast food restaurant.
What nearby services can customers access while waiting for their vehicle maintenance?
Customers can visit nearby retail shops like Tablet Solution Inc for mobile phones, Smokeology Smoke Shop, Driver's Shoe Service for shoe repairs, or visit health and wellness centers like The Joint Chiropractic and Club Pilates.
Which nearby places can help customers with transportation or other automotive needs?
Nearby automotive-related places include Sunshine Carwash 9 for car detailing and West Clinic which provides parking facilities.