Brand Certified
Safelite AutoGlass
3.9(382 reviews)
Certified by Safelite AutoGlass • Mar 01, 2026
Business Details
6543 Winchester Rd, Memphis, TN
38115, United States
Certified by Safelite AutoGlass • Mar 01, 2026
(888) 843-2798
Certified by Safelite AutoGlass • Mar 01, 2026
https://www.safelite.com/stores/Memphis
Certified by Safelite AutoGlass • Mar 01, 2026
About
Certified by Safelite AutoGlass • Mar 01, 2026
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Memphis area, turn to Safelite AutoGlass . Those in central Memphis or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 6543 Winchester Rd, Safelite AutoGlass Memphis repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by Safelite AutoGlass • Mar 01, 2026
Hours
Certified by Safelite AutoGlass • Mar 01, 2026
Reviews
3.9
382 reviews
5 stars
250
4 stars
28
3 stars
16
2 stars
8
1 star
80
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the technicians for their professionalism, knowledge, and friendly demeanor, highlighting positive experiences with timely and efficient service.
Communication Issues
Several reviews pointed out poor communication regarding appointment scheduling, delays, and lack of updates, leading to frustration among customers.
Inconsistent Experiences
While some customers had excellent experiences, others reported significant issues with service quality, including damaged glass and repeated rescheduling.
Customer Service
Feedback indicated a mix of positive and negative experiences with customer service, with some praising staff while others reported rudeness and unhelpfulness.
Timeliness
Customers noted both quick service and significant delays, with some expressing satisfaction with promptness while others experienced long wait times.
- RLRhonda LivingstonFeb 16, 20263.0I made an appointment online on Saturday for an appointment on Monday with the Memphis store at Winchester/Kirby Parkway. I was given a drop-off appointment for 9:30 am. Unfortunately, I didn't have anyone to pick me up so I opted to stay and wait at the shop. They told me when I arrived that they were very busy and backed up that day and that it would be closer to the end of the day before my car would be ready. My car was finished about 4:30 that afternoon. I was able to use their wi-fi and work on my laptop in the lobby for the 7 HOURS I was there. I share this information so that if someone thinks they will get worked in sooner if they stay onsite while having a "drop-off" appointment, they will understand that you absolutely are the LAST IN LINE, even after drop-ins that experienced an issue with a service completed prior to that day. No issues with my windshield and everyone was very polite. I just wish I had scheduled an appointment visit instead of settling for a "drop-off" appointment.
- IRIoana RustomFeb 15, 20265.0Professional master technicians, my windshield could not be better.
- KSKarimsagani SaganiFeb 14, 20265.0Excellent service
- JJJuana JimenezFeb 13, 20261.0Rude,Unprofessional,They dont have good customer service.
- DBDerrick BrownJan 12, 20264.0Service was great! The technician kept me informed throughout the replacement/installation process. Windshield replaced in a very timely manner. Very pleased with the service and wiper blade replacements.
Frequently Asked Questions About Safelite AutoGlass
What types of auto glass services does Safelite AutoGlass in Memphis offer?
Safelite AutoGlass in Memphis offers windshield repair and replacement, chip and crack repairs, recalibration of advanced safety systems, and services for car, truck, and van glass including doors and windshields.
Where is Safelite AutoGlass located in Memphis?
Safelite AutoGlass is located at 6543 Winchester Rd, Memphis, TN 38115, USA.
What are the business hours of Safelite AutoGlass Memphis?
Safelite AutoGlass Memphis is open Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
Does Safelite AutoGlass offer mobile service or in-shop repairs?
Yes, customers in Memphis can access both convenient in-shop and mobile auto glass repair and replacement services.
Is it necessary to make an appointment before visiting Safelite AutoGlass in Memphis?
Yes, appointments are required to receive service at Safelite AutoGlass Memphis.
What payment options are accepted at Safelite AutoGlass Memphis?
Safelite AutoGlass Memphis accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Safelite AutoGlass Memphis offer any warranty on their repairs?
Yes, windshield repairs come with a national lifetime warranty ensuring safety and reliability.
Are there any convenient locations nearby Safelite AutoGlass in Memphis to grab a quick meal?
Yes, nearby fast food options include Popeyes Chicken and Biscuits and Popeyes® Louisiana Kitchen, perfect for grabbing a quick bite before or after your auto glass service.
What nearby automotive services are available around Safelite AutoGlass Memphis?
Goodyear Auto Service offers tire and oil change services, and Jack Morris an Auto Glass Now Company provides additional auto glass services nearby, which might be helpful if you need multiple automotive repairs.
Are there any nearby convenience stores or gas stations close to Safelite AutoGlass Memphis?
Yes, MAPCO gas station and convenience store and Circle K convenience store are located nearby, making it easy to fuel up or grab essentials during your visit.
Brand Certified Facts from Safelite AutoGlass
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