Goodyear Auto Service

4.2
211 reviews
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Business Details

1200 Union Avenue, Memphis, TN
38104-6669, United States
(901) 725-1165
https://www.goodyearautoservice.com/en-US/shop/TN/Memphis/000902620-38104-6669
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About

Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Goodyear Auto Service
1200 Union Avenue, Memphis, TN
38104-6669, United States

Hours

Reviews

4.2
211 reviews
5 stars
148
4 stars
18
3 stars
10
2 stars
7
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendliness, helpfulness, and willingness to go above and beyond to assist.

Efficiency

Several reviews highlighted quick service and the ability to accommodate customers in urgent situations, often completing work faster than estimated.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, citing experiences of being overcharged or feeling taken advantage of, particularly regarding tire replacements.

Mixed Experiences

While many reviews were positive, there were notable complaints about inconsistent service quality and communication issues, particularly regarding appointments and wait times.

Trustworthiness

Customers appreciated the honesty of the staff, particularly in not upselling unnecessary services or repairs, although some felt they had been misled.
  • TG
    Tommy Green
    Oct 16, 2025
    5.0
    I had the pleasure of interacting with Peanut and Kyle at this Goodyear location. Both of them exuded great personalities and demonstrated exceptional customer service. Despite my initial concerns about a faulty tire and rim, they were honest and upfront with me. Instead of attempting to exploit the situation, as some shops do, they directly informed me that my tires were in good condition. The real issue was with my rim. They even provided valuable advice on selecting the right tires when I purchase them independently. It’s evident that the staff at this Goodyear location genuinely cares about treating customers fairly and with respect, rather than solely focusing on making quick sales. Their fairness and hospitality truly set them apart. If you’re in the vicinity of Union Avenue, I highly recommend visiting this shop. They’ll treat you like family and ensure you leave satisfied.
  • SR
    Superfun Yeah Yeah Rocketship
    Jul 21, 2025
    5.0
    As a touring comedy musician, there's nothing funny about getting a flat tire far away from home. I was zooming around Memphis when my tire pressure dropped fast. I pulled over and thankfully I was only a few minutes away from this Goodyear location. It was an hour before they closed on a Saturday afternoon, so I was worried I was going to be stranded until Monday. They were able to squeeze me in, fixed me up super quick and gave me a great deal. They saved the day! I truly appreciate it. Later that night at the show, the crowd of probably around 2000 people chanted "THANK YOU GOODYEAR!" to show their appreciation.
  • RF
    Ralph Farr
    Jun 11, 2025
    5.0
    Good place to buy tires or have auto repairs done. Reasonable price for work done and excellent quality work. Trustworthy and friendly service. I highly recommend them for you car care needs.
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Frequently Asked Questions About Goodyear Auto Service

What services does Goodyear Auto Service offer?

Goodyear Auto Service provides full-service tire and automotive repairs including tire sales, automotive repairs, and oil changes.

What are the business hours of Goodyear Auto Service?

Goodyear Auto Service is open Monday through Saturday from 7:00 AM to 6:00 PM and is closed on Sundays. Holiday hours vary, with some holidays closed and others open from 8:00 AM to 5:00 PM.