Many customers praised the staff for their professionalism, friendliness, and willingness to go above and beyond for service.
Service Quality
While most reviews highlighted excellent service and timely repairs, some customers reported issues with brake work and miscommunication regarding services performed.
Trustworthiness
Several customers noted the honesty and transparency of the staff regarding necessary repairs and pricing, contributing to a sense of reliability.
Efficiency
Many reviews mentioned quick service and efficient handling of repairs, although a few customers experienced longer wait times.
MS
Matthew Smith
Dec 23, 2025
1.0
Absolutely the WORST service!! They tell you that they scheduled you for an appointment, show up at the appointment time, no appointment on their books. Talk to a different person about an appointment, show up for that appointment only to be told it’ll be a 90 minute wait because someone else is ahead of me.
If you don’t want me as a customer, just say so. Even though you sold me the extra protection.
LE
Lawanda elliott
Dec 3, 2025
5.0
My experience was great! The service is excellent, and the staff was professional. I didn't wait long.
SN
Shay Leone n
Nov 3, 2025
5.0
Great, friendly service
DG
Drew Gentry
Sep 11, 2025
5.0
I would like to send a HUGE THANK YOU to Damien, Nick & The Entire Team at Goodyear on Winchester & Kirby.
They went above and beyond doing warranty repair work on my wife’s car!
They had amazing communication, outstanding followup and did fantastic work replacing the alternator, recharging the AC and changing all filters!
Thanks So Much Damien, Nick & The Entire Team for showing so much care, precision and excellence!
You can tell everyone there truly cares about customers and the customer experience!!
MH
Miya Hill
Sep 8, 2025
5.0
Everyone was very vice and moved very swiftly to get everyone in and out.they were able to tell me exactly what was wrong with my car and hopped on it immediately.I highly recommend coming here!
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire sales, automotive repair, and oil changes.
What are the hours of operation for Goodyear Auto Service?
The service center is open Monday through Saturday from 8:00 AM to 7:00 PM and closed on Sundays. Holiday hours may vary, with some holidays having reduced hours or closures.
Does Goodyear Auto Service offer in-store pickup?
Yes, Goodyear Auto Service offers in-store pickup for customers.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the facility has wheelchair accessible entrances and restrooms.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online via their reservation URL at https://www.goodyearautoservice.com/en-US/make-appointment.
Where is Goodyear Auto Service located?
It is located at 6551 Winchester Road, Memphis, TN 38115-4240, USA.
What nearby places can I visit around Goodyear Auto Service?
Nearby you can find Popeyes Chicken and Biscuits for a quick meal, UPS Access Point location for shipping needs, and LibertyX Bitcoin ATM for financial services.
Are there convenient places nearby if I need financial services?
Yes, nearby financial service providers include Easy Money, H&R Block, Western Union, 745 Cash, and LibertyX Bitcoin ATM.
Can I visit other automotive-related services near Goodyear Auto Service?
Yes, nearby automotive services include Safelite AutoGlass, Jack Morris an Auto Glass Now Company, and DriveTime Car Sales for auto glass repair and car buying needs.