Certified by Goodyear Auto Service • Mar 01, 2026
Reviews
4.3
163 reviews
5 stars
116
4 stars
20
3 stars
5
2 stars2
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Damien and Andy for their exceptional service.
Service Quality
While most reviews commend the quality of work and professionalism, there are notable complaints regarding brake service and miscommunication about repairs.
Efficiency
Customers appreciated the quick service and timely repairs, with several mentioning minimal wait times for appointments.
Trustworthiness
Several reviews emphasized the honesty and transparency of the staff, with customers feeling confident in the recommendations and services provided.
DS
Delsia Stokes
Feb 11, 2026
5.0
OMG..I just had an Awesome encounter with, Mr. Dominic Temple, service advisors at the Good Year Auto Service location here in Memphis at their 6791 E. Shelby Drive location. Who went far above and beyond the call of duty; to provide Exceptional Curteous and Considerate Customer Service, while ensuring that my auto care needs were properly diagnosed and swiftly completed.
Thank you again Mr. Temple on an Outstanding Job Very Well Done!!!!🥳🥳
CR
Chris Ratcliffe
Feb 7, 2026
5.0
Just wanted to leave one of your employees Nick a review today. I had a flat tire and stopped by the shop and asked if they could plug it, he said it was going to be a long wait time so I went to leave. As I pulled off he asked me if he could air up my tire for me and also helped me find a tire shop up the road that can help me. You have a valuable asset in this employee!!!
SJ
Shirkirunda Johnson
Feb 5, 2026
5.0
The staff was friendly and helpful. Overall experience was outstanding
MS
Matthew Smith
Dec 23, 2025
1.0
Absolutely the WORST service!! They tell you that they scheduled you for an appointment, show up at the appointment time, no appointment on their books. Talk to a different person about an appointment, show up for that appointment only to be told it’ll be a 90 minute wait because someone else is ahead of me.
If you don’t want me as a customer, just say so. Even though you sold me the extra protection.
LE
Lawanda elliott
Dec 3, 2025
5.0
My experience was great! The service is excellent, and the staff was professional. I didn't wait long.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire sales, automotive repair, and oil changes.
What are the hours of operation for Goodyear Auto Service?
The service center is open Monday through Saturday from 8:00 AM to 7:00 PM and closed on Sundays. Holiday hours may vary, with some holidays having reduced hours or closures.
Does Goodyear Auto Service offer in-store pickup?
Yes, Goodyear Auto Service offers in-store pickup for customers.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the facility has wheelchair accessible entrances and restrooms.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online via their reservation URL at https://www.goodyearautoservice.com/en-US/make-appointment.
Where is Goodyear Auto Service located?
It is located at 6551 Winchester Road, Memphis, TN 38115-4240, USA.
What nearby places can I visit around Goodyear Auto Service?
Nearby you can find Popeyes Chicken and Biscuits for a quick meal, UPS Access Point location for shipping needs, and LibertyX Bitcoin ATM for financial services.
Are there convenient places nearby if I need financial services?
Yes, nearby financial service providers include Easy Money, H&R Block, Western Union, 745 Cash, and LibertyX Bitcoin ATM.
Can I visit other automotive-related services near Goodyear Auto Service?
Yes, nearby automotive services include Safelite AutoGlass, Jack Morris an Auto Glass Now Company, and DriveTime Car Sales for auto glass repair and car buying needs.
Brand Certified Facts from Goodyear Auto Service
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Certified March 01, 2026Yext Knowledge Graph
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