Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Memphis, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Midtown location today.
Location
Hours
Reviews
4.0
309 reviews
5 stars
195
4 stars
36
3 stars
9
2 stars
17
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their friendliness and professionalism, others were criticized for rudeness and unprofessional behavior.
Reservation Issues
Numerous customers reported problems with reservations, including unavailability of reserved vehicles and last-minute cancellations.
Rental Process
The rental process was noted as easy and straightforward by many, but some experienced long waits and poor communication regarding vehicle availability.
Cleanliness and Vehicle Quality
While some customers appreciated the cleanliness of the vehicles, others reported receiving dirty cars or vehicles that did not match their reservation.
- CJChristopher Jenkins5 days ago1.0Tried booking twice. Twice they’ve called and said they can place me on call when available. Worthless to try and book with them.
- BBBrenda BJan 6, 20265.0My initial encounter with Stephen at the Brooks location in Memphis was truly outstanding; I had originally booked a smaller vehicle, but due to an additional passenger, I required a larger model. Despite the inventory being low, Stephen took the initiative to search nearby locations and successfully secured a suitable vehicle. He efficiently managed the logistics, and we were accommodated promptly. Upon arrival, Weis from the Tillman location warmly welcomed us, expeditiously verifying my credentials before getting us settled into a vehicle within 10 minutes. The following day, I had a question(called Tillman location) and Monroe's reassuring guidance further enhanced my confidence for the journey ahead. This exceptional experience has solidified my loyalty, and I look forward to future interactions. I am a returning customer!
- KGKaveion GladneyJan 2, 20265.0Simplified online process for a local office reservation. Minor hiccup with availability, however the local office management alerted me to the concern with time to work everything out.
- CCCharlieDec 30, 20255.0Very easy to rent on-line. Pricing and set-up very very clear. Pick-up and drop-off also quick and clear. I will rent from Enterprise again and again.
- KTKevin TateDec 26, 20251.0Terrible no customer service skills. If you see the the associate Wayne Biles. He is rude, nasty, unprofessional, and very dismissive to customer concerns/needs. My parents went here to pick up a truck reserved by the insurance company and were met with a very terrible experience.
Frequently Asked Questions About Enterprise Rent-A-Car
What are the operating hours of Enterprise Rent-A-Car in Memphis Midtown?
Enterprise Rent-A-Car in Midtown Memphis is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Memphis?
Enterprise Rent-A-Car is located at 2948 Poplar Ave, Memphis, TN 38111, USA.
What types of vehicles can I rent at Enterprise Rent-A-Car Midtown Memphis?
Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and trucks, suitable for errands, repairs, or weekend getaways.
Does Enterprise Rent-A-Car Midtown Memphis offer any special deals or discounts?
Yes, they have great weekend rates and offer discounts for active military personnel.
Which payment options are accepted at Enterprise Rent-A-Car Midtown Memphis?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Enterprise Rent-A-Car Midtown Memphis owned by a woman?
Yes, this location is woman-owned.
How can I make a reservation at Enterprise Rent-A-Car Midtown Memphis?
Reservations can be made online at their website at https://www.enterprise.com/en/car-rental-locations/us/tn/memphis-midtown-561g.html.
What nearby dining options are available around Enterprise Rent-A-Car Midtown Memphis?
Nearby you can find Vietnamese cuisine at Pho Saigon and Chinese-style subs at Goodie's Subs, perfect for grabbing a bite before or after your rental visit.
Are there any nearby convenience stores or gas stations to Enterprise Rent-A-Car Midtown Memphis?
Yes, the Shell gas station and Chickasaw Express convenience store are conveniently located nearby for fueling or quick shopping needs.
What local attractions or services are near Enterprise Rent-A-Car Midtown Memphis that might interest customers?
Customers can visit the Used Piano Warehouse, or explore art at David Lusk Gallery. Additionally, there are services like the Family Dollar store and local beauty salons like Iconic Hair Salon nearby.