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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

3.8
(237 reviews)
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Business Details

5131 Poplar Ave, Memphis, TN
38117, United States
(901) 761-6979
https://www.enterprise.com/en/car-rental/locations/us/tn/memphis-poplar-white-station-5668.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Memphis, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Poplar & White Station location today.

Location

Enterprise Rent-A-Car
5131 Poplar Ave, Memphis, TN
38117, United States

Hours

Reviews

3.8
237 reviews
5 stars
136
4 stars
26
3 stars
8
2 stars
14
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service, with some praising staff for being friendly and helpful, while others report rudeness and unprofessional behavior.

Reservation Issues

Numerous customers experienced problems with reservations, including cars not being available despite prior confirmation, leading to significant inconvenience.

Vehicle Condition

Several reviews mentioned issues with the cleanliness and maintenance of vehicles, including receiving cars that were not properly cleaned or had mechanical problems.

Efficiency

While some customers noted quick service and efficient processes, others reported long wait times and delays in both pick-up and drop-off.
  • AU
    A Google User
    3 days ago
    5.0
    If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
  • SR
    sasha “Eskayare” rogers
    Feb 23, 2026
    5.0
    Great customer service. Sam was wonderful.
  • MM
    Michael McGee
    Feb 22, 2026
    5.0
    The staff were friendly and explained my pricing to me very clearly and were pretty quick and efficient with the check in process.
  • KE
    Kim Espy
    Feb 17, 2026
    5.0
    Sam greeted me right away and asked if I needed help. Saw that he was multi tasking but didn't make me feel like I wasn't important. Most places anymore it's sit and wait your turn. Or looking at anything but you lol. Not Sam, and thank you for that. It was refreshing to see since it's been awhile. Thanks!!
  • AM
    Anne-Elizabeth Matheny
    Feb 17, 2026
    5.0
    Adrieona was extremely helpful and patient with accommodation! Highly recommend this enterprise!
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Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Memphis, TN?

Enterprise Rent-A-Car is located at 5131 Poplar Ave, Memphis, TN 38117.

What are the operating hours of Enterprise Rent-A-Car on weekdays?

The rental office is open Monday through Friday from 7:30 AM to 6:00 PM.

Brand Certified Facts from Enterprise Rent-A-Car

Enterprise Rent-A-Car partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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