Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Memphis, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Covington Pike location today.
Location
Hours
Reviews
4.1
830 reviews
5 stars
536
4 stars
107
3 stars
52
2 stars
24
1 star
111
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Reservation Issues
Several reviews mentioned problems with vehicle availability and long wait times, indicating a lack of inventory management.
Cleanliness
Some customers reported receiving vehicles that were not clean, with issues such as unpleasant odors and unkempt interiors.
Overall Experience
While many had positive experiences, there were notable frustrations regarding communication and service consistency.
- FLForrest LawsJan 2, 20265.0Good rental experience. We had no problems.
- NSNakia S.Jan 1, 20265.0I have used Enterprise when renting for over 15 years. If I had an issue someone would always work it out.
- MMMarilynDec 22, 20251.0Please watch out for hidden charges added to your paperwork WITHOUT your permission. They are the most UNPROFESSIONAL, SNEAKY associates at this facility. Check your contract before you sign. They physically add upcharges even when you verbally decline them. UNACCEPTABLE!. I will tell all that I know to choose a different rental company, and I have used Enterprise for years!!! Very dissapointed.
- ADAudrey DavisDec 19, 20255.0Jeremy and Darius helped me when I was in a bind and needed a specific size vehicle for my travel plans. Another location could not accommodate my reservation and the Covington Pike folks stepped in and saved the day. They were patient, informative, and really helpful. It was busy when I arrived and every single customer was addressed with respect and patience despite the holidays and crowd. I’ll definitely use this location again if I have car rental needs!!
- AJAnita JacksonDec 12, 20255.0Efficient and friendly staff! I couldn’t believe Joe quickly we got in and out of there for the pick up and the return. (They even sent reminders.) Thanks!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car at Covington Pike offer?
They offer a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
What are the operating hours of Enterprise Rent-A-Car at 2019 Covington Pike?
They are open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and Sunday from 1:00 PM to 4:00 PM.
Can I reserve a rental car online at this Enterprise Rent-A-Car location?
Yes, you can reserve your rental car online through their reservation site at https://www.enterprise.com/en/car-rental-locations/us/tn/memphis-covington-pike-5611.html.
Does Enterprise Rent-A-Car accept credit cards for payment?
Yes, they accept American Express, Discover, Mastercard, Visa, as well as cash and checks.
Is Enterprise Rent-A-Car located near any other car rental or automotive services in Memphis?
Yes, nearby are Enterprise Truck Rental, Hertz Car Rental locations, and several auto repair shops like Automax of Memphis and Jj's Paint and Body Works which can provide convenient options for vehicle needs.
Are there car dealers near the Enterprise Rent-A-Car at Covington Pike?
Yes, nearby car dealers include Prime Auto Sale LLC, Enterprise Car Sales, and Honda which offer additional vehicle purchasing options.
What nearby places can I visit before or after renting a car at Enterprise Rent-A-Car?
You might want to visit Al-Haramein Bakery & Poultry for some food, or check out local storage facilities like Extra Space Storage if you need storage solutions nearby.
Does Enterprise Rent-A-Car offer any special rental deals?
Yes, they feature great weekend rates which can be booked through their special deals page.
Is there military discount available at this Enterprise Rent-A-Car location?
Yes, discounts for active military personnel are available at this location.
What languages are spoken at Enterprise Rent-A-Car on Covington Pike?
The primary language spoken is English for customer service and transactions.