Rent a car in 60 seconds! Budget Car and Truck Rental of Memphis has the best value in car rental with great rates on a wide variety of popular new cars, trucks, and vans. Our vehicles have more features, more fully loaded options, and tend to be newer with fewer miles on them than the competition.
The service at this Budget location is terrible, and Fred Williams, in particular, is extremely unprofessional and unsuitable for a customer service role.
GC
Gylyan Carter
May 8, 2021
1.0
I had a horrible experience both during the rental process and upon returning my full size SUV. It was due to the disrespectful customer service of one girl in particular claiming to be the manager (black girl(unfortunately) thin, light skinned with long hair). I received the vehicle in USED condition. It was dirty on the inside and outside and later found fluid levels were low. When we expressed dissatisfaction I was immediately confronted with a defensive and evasive attitude. Instead of a different vehicle she finally agreed to wash it and told us to wait. Upon returning 2 days later we were met with the same disregard and confrontational attitude. It turned into an outright argument with her yelling threats and frustration. This has been the worst experience I've had renting cars and my first and last rental from Budget. I hope no one else has to experience the anguish I did when theres already a stressful environment in addition to personal situations deeming a rental car inherently necessary.
BT
Byron Talley
May 20, 2019
1.0
Please do not business at this Budget location. I was unable to pick up my reserved rental after a long flight due to them being out of cars. It was how it was handled that was very rude and unprofessional. Even though I was in line, others were allowed to rent the last cars available while I stood there. Again, very unprofessional and rude. Please choose another company at this location.
Frequently Asked Questions About Budget Car Rental
Where is Budget Car Rental located in Memphis?
Budget Car Rental is located at 2491 Winchester Rd, Suite #104, Memphis, TN 38116, United States.
What are the operating hours of Budget Car Rental?
Budget Car Rental is open Monday to Thursday and Sunday from 6:00 AM to 11:59 PM, Friday from 6:00 AM to 9:00 PM, and Saturday from 7:00 AM to 4:00 PM.
How quickly can I rent a car from Budget Car Rental?
You can rent a car in 60 seconds at Budget Car Rental, which offers a fast and efficient rental process.
What types of vehicles does Budget Car Rental offer?
Budget Car Rental offers a wide variety of popular new cars, trucks, and vans, often with more features and fewer miles than competitors.
What payment methods are accepted at Budget Car Rental?
Budget Car Rental accepts American Express, Cash, Diners Club, Discover, MasterCard, and Visa.
How can I contact Budget Car Rental customer service?
You can contact Budget Car Rental customer service via email at customercare@budgetmemphis.com or by phone at +1 901-332-2222.
Are there car rental competitors near Budget Car Rental?
Yes, nearby competitors include Thrifty Car Rental, National Car Rental, Avis Car Rental, Payless Car Rental, Alamo Rent A Car, Hertz, Dollar Car Rental, and Enterprise Rent-A-Car.
What nearby parking options are available for Budget Car Rental customers?
Customers can use Memphis International Long Term Parking near the location for convenient parking options.
Which nearby airport serves Budget Car Rental customers?
Budget Car Rental is near Memphis International Airport, making it convenient for travelers renting vehicles.
Are there dining options near Budget Car Rental?
Yes, nearby dining options include Starbucks, Chick-fil-A, Lenny's Grill & Subs, Moe's Southwest Grill, and Chili's Grill & Bar for customers to enjoy before or after their rental.