Business Details
About
Car Rental AgencyTruck Rental AgencyBudget Car and Truck Rental
Rent a car in 60 seconds! Budget Car and Truck Rental of Memphis has the best value in car rental with great rates on a wide variety of popular new cars, trucks, and vans. Our vehicles have more features, more fully loaded options, and tend to be newer with fewer miles on them than the competition.
Location
Hours
Reviews
2.9
195 reviews
5 stars
68
4 stars
17
3 stars
20
2 stars
10
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and unprofessional behavior.
Reservation Issues
Numerous customers experienced problems with vehicle availability despite making reservations in advance, leading to significant delays and dissatisfaction.
Communication Problems
Customers noted poor communication regarding policies and vehicle availability, often resulting in confusion and frustration.
Cleanliness and Condition
Several reviews mentioned that vehicles were not clean or in good condition upon pickup, contributing to negative experiences.
Pricing Concerns
Customers expressed dissatisfaction with unexpected charges and unclear pricing policies, leading to feelings of being misled.
- CMchristina morris6 days ago1.0I do not smoke and was charged for smoking in the car. Took dog to vet and was charged for that. I personally cleaned the car! I feel they did not want to refund my deposit.🤬
- RRreneeDec 10, 20255.0My recent experience with Budget-Midtown was great! The employees were very professional, and friendly. The vehicle was just what I needed. I will definitely use them again!
- LMLatonya MayesNov 11, 20253.0The representative was friendly and informative. If I have to rent again I would choose budget.
- TGTyler GloverOct 29, 20255.0The staff at Budget offer good customer service care they go over the things you need to know about the rental and if a problem exists they make sure you are given the best care while they work to solve the issue.
- JKJames Krog98Aug 19, 20251.0Can not get through the phone mail to speak to a representative at the location.
Frequently Asked Questions About Budget Car and Truck Rental
Where is Budget Car and Truck Rental located?
Budget Car and Truck Rental is located at 2842 Poplar Avenue, Memphis, TN 38111, United States.
What are the operating hours of Budget Car and Truck Rental in Memphis?
The rental location is open Monday through Friday from 8:00 AM to 5:00 PM, and closed on weekends.
How can I contact Budget Car and Truck Rental of Memphis?
You can reach them by phone at +1 901-969-0956 or email at customercare@budgetmemphis.com.
What types of vehicles does Budget Car and Truck Rental offer in Memphis?
They offer a wide variety of popular new cars, trucks, and vans with modern features and options at great rates.
What payment options are accepted at Budget Car and Truck Rental?
They accept American Express, Cash, Diners Club, Discover, Mastercard, and Visa.
Where can I find special rental deals for Budget Car and Truck Rental Memphis?
Special rental deals can be found on their website at http://www.budgetmemphis.com/rental-deals/.
Which nearby places can I visit before or after renting a car at Budget Car and Truck Rental?
Nearby places include Sears for hardware needs, Polish Girl Nail Cafe for a relaxing nail salon experience, and CrossFit Blackbuck gym for fitness activities.
Are there other vehicle rental services near Budget Car and Truck Rental Memphis?
Yes, Budget Truck Rental and Budget Car Rental are nearby, providing additional options for car and truck rentals.
What local dining options are near Budget Car and Truck Rental in Memphis?
Nearby dining options include Lennys Subs, Lost Pizza Co. Memphis TN, and Wild Nutrition Memphis, TN smoothie and juice bar.
How can nearby services like H&R Block and OneMain Financial be useful when visiting Budget Car and Truck Rental?
If you need financial or tax services during your visit, H&R Block and OneMain Financial offer convenient nearby assistance for accounting, loans, and investing needs.