Business Details
About
Car Rental AgencyTruck Rental Agency
Rent a car in 60 seconds! Budget Car and Truck Rental of Memphis has the best value in car rental with great rates on a wide variety of popular new cars, trucks, and vans. Our vehicles have more features, more fully loaded options, and tend to be newer with fewer miles on them than the competition.
Location
Hours
Reviews
2.9
193 reviews
5 stars
67
4 stars
17
3 stars
20
2 stars
10
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, many reported rude behavior and unprofessionalism from certain employees.
Reservation Issues
Numerous customers experienced problems with reservations, including vehicles not being available despite prior bookings, leading to significant delays and frustration.
Communication Problems
Customers noted poor communication regarding policies and procedures, particularly related to payment methods and required documentation.
Vehicle Condition
Several reviews mentioned issues with the cleanliness and condition of the vehicles provided, with some customers receiving dirty or damaged cars.
Pricing Concerns
Many customers expressed dissatisfaction with unexpected charges and unclear pricing policies, leading to feelings of being misled.
- TGTyler GloverOct 29, 20255.0The staff at Budget offer good customer service care they go over the things you need to know about the rental and if a problem exists they make sure you are given the best care while they work to solve the issue.
- JKJames Krog98Aug 19, 20251.0Can not get through the phone mail to speak to a representative at the location.
- ABashley bryantAug 14, 20251.0Terrible horrible very bad customer service!!
- CDChris DavisJun 26, 20255.0The customer service was out of this world from the beautiful ladies. The service was fast efficient and lovely. Thanks ladies from 2 GUNZ
Frequently Asked Questions About Budget Car and Truck Rental
Where is Budget Car and Truck Rental located?
Budget Car and Truck Rental is located at 2842 Poplar Avenue, Memphis, TN 38111, United States.
What are the operating hours of Budget Car and Truck Rental in Memphis?
The rental location is open Monday through Friday from 8:00 AM to 5:00 PM, and closed on weekends.
How can I contact Budget Car and Truck Rental of Memphis?
You can reach them by phone at +1 901-969-0956 or email at customercare@budgetmemphis.com.
What types of vehicles does Budget Car and Truck Rental offer in Memphis?
They offer a wide variety of popular new cars, trucks, and vans with modern features and options at great rates.
What payment options are accepted at Budget Car and Truck Rental?
They accept American Express, Cash, Diners Club, Discover, Mastercard, and Visa.
Where can I find special rental deals for Budget Car and Truck Rental Memphis?
Special rental deals can be found on their website at http://www.budgetmemphis.com/rental-deals/.
Which nearby places can I visit before or after renting a car at Budget Car and Truck Rental?
Nearby places include Sears for hardware needs, Polish Girl Nail Cafe for a relaxing nail salon experience, and CrossFit Blackbuck gym for fitness activities.
Are there other vehicle rental services near Budget Car and Truck Rental Memphis?
Yes, Budget Truck Rental and Budget Car Rental are nearby, providing additional options for car and truck rentals.
What local dining options are near Budget Car and Truck Rental in Memphis?
Nearby dining options include Lennys Subs, Lost Pizza Co. Memphis TN, and Wild Nutrition Memphis, TN smoothie and juice bar.
How can nearby services like H&R Block and OneMain Financial be useful when visiting Budget Car and Truck Rental?
If you need financial or tax services during your visit, H&R Block and OneMain Financial offer convenient nearby assistance for accounting, loans, and investing needs.