AutoZone Auto Parts

4.0
227 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Jackson Ave in Memphis, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Memphis, TN or call us at (901) 327-5661.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2449 Jackson Ave, Memphis, TN
38108, United States

Hours

Reviews

4.0
227 reviews
5 stars
123
4 stars
40
3 stars
27
2 stars
17
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some praised staff like Chris and Jessica for being friendly and helpful, others reported rude behavior and poor service from management.

Staff Knowledge

There are concerns about staff knowledge and competence, with several customers noting that employees seemed uninformed about products and services.

Store Experience

Customers appreciated the convenience and availability of parts, but some expressed frustration with long wait times and disorganized service.

Positive Interactions

Many reviews highlighted positive interactions with specific employees, indicating that individual staff members can significantly enhance the customer experience.
  • SP
    Sandra Pryor
    4 days ago
    5.0
    Today was a day that didn’t get off to a good start! The problem…my jeep wouldn’t start. I had it jumped off. I drove straight to the AutoZone #5756 to have the battery tested. The reason for this review is not what was done to my Jeep; it’s for the 5 star customer service I receive from Chris, Store Manager. Chris came out checked the jeep and saw that the battery was bad; he did all of the necessary paperwork to ensure that my battery was replaced. Having employees like Chris is definitely a breath of fresh air and a blessing. THANK YOU CHRIS and thanks AUTOZONE for having great employees at this store!!
  • CT
    Christopher Timm
    Dec 13, 2025
    4.0
    Great
  • EN
    Edward Norman
    Oct 16, 2025
    5.0
    Hey ,Chris and his team me out find parts and other location to get me job done Simply and easy Thanks !!!
  • MM
    Mario Miller
    Oct 10, 2025
    5.0
    Hey I been coming hear for years and Chris been doing a amazing super job at your store keep we love his attitude and determination to please the customers
  • AT
    Ash Turner
    Oct 10, 2025
    1.0
    The customer service person mumbled so bad it was hard to understand what he was saying. I bought my battery at this location for the same vehicle 3 years ago. They were able to install it. This time, they weren’t able to get the old battery out. It wasn’t a corrosion issue. They just didn’t know how to take it out.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Memphis is open from 8:00 AM to 9:00 PM Monday through Friday.

Is AutoZone Auto Parts open on Sundays?

Yes, AutoZone Auto Parts is open on Sundays from 8:00 AM to 8:00 PM.