Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Jackson Ave in Memphis, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Memphis, TN or call us at (901) 327-5661.
Feedback on customer service is mixed; while some praised staff like Chris and Jessica for being friendly and helpful, others reported rude behavior and poor service from management.
Staff Knowledge
There are concerns about staff knowledge and competence, with several customers noting that employees seemed uninformed about products and services.
Store Experience
Customers appreciated the convenience and availability of parts, but some expressed frustration with long wait times and disorganized service.
Positive Interactions
Many reviews highlighted positive interactions with specific employees, indicating that individual staff members can significantly enhance the customer experience.
SP
Sandra Pryor
4 days ago
5.0
Today was a day that didn’t get off to a good start! The problem…my jeep wouldn’t start. I had it jumped off. I drove straight to the AutoZone #5756 to have the battery tested. The reason for this review is not what was done to my Jeep; it’s for the 5 star customer service I receive from Chris, Store Manager. Chris came out checked the jeep and saw that the battery was bad; he did all of the necessary paperwork to ensure that my battery was replaced. Having employees like Chris is definitely a breath of fresh air and a blessing. THANK YOU CHRIS and thanks AUTOZONE for having great employees at this store!!
CT
Christopher Timm
Dec 13, 2025
4.0
Great
EN
Edward Norman
Oct 16, 2025
5.0
Hey ,Chris and his team me out find parts and other location to get me job done Simply and easy Thanks !!!
MM
Mario Miller
Oct 10, 2025
5.0
Hey I been coming hear for years and Chris been doing a amazing super job at your store keep we love his attitude and determination to please the customers
AT
Ash Turner
Oct 10, 2025
1.0
The customer service person mumbled so bad it was hard to understand what he was saying. I bought my battery at this location for the same vehicle 3 years ago. They were able to install it. This time, they weren’t able to get the old battery out. It wasn’t a corrosion issue. They just didn’t know how to take it out.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Memphis is open from 8:00 AM to 9:00 PM Monday through Friday.
Is AutoZone Auto Parts open on Sundays?
Yes, AutoZone Auto Parts is open on Sundays from 8:00 AM to 8:00 PM.
What types of products can I find at AutoZone Auto Parts on Jackson Ave?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts.
Does AutoZone Auto Parts offer pickup and delivery services?
Yes, the store offers in-store pickup and same-day delivery services for customer convenience.
Where is AutoZone Auto Parts located in Memphis?
AutoZone Auto Parts is located at 2449 Jackson Ave, Memphis, TN 38108, USA.
How can I contact AutoZone Auto Parts in Memphis?
You can contact AutoZone at (901) 327-5661 or via email at customer.service@autozone.com.
Are there nearby places to eat around AutoZone Auto Parts on Jackson Ave?
Yes, nearby dining options include Yum's Chinese Carry Out, KFC, Jack Pirtle Fried Chicken, Steve A Castle House of Rhythm and blues, Exlines (Best Pizza In Town), and Yo Mama.
What nearby services are available close to AutoZone Auto Parts for postal or money transfer needs?
Nearby services include USPS for postal needs, Western Union for money transfers, and LibertyX Bitcoin ATM for cryptocurrency transactions.
Are there any automotive repair services near AutoZone on Jackson Ave?
Yes, Nittys Auto Repair Service and Import Auto Parts are located near AutoZone for automotive repair and parts.
Is in-store shopping available at AutoZone Auto Parts during regular hours?
Yes, AutoZone Auto Parts offers in-store shopping along with curbside pickup during their business hours.