AutoZone Auto Parts

4.1
559 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Cleveland in Memphis, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Memphis, TN or call us at (901) 278-1437.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
385 N Cleveland St, Memphis, TN
38104, United States

Hours

Reviews

4.1
559 reviews
5 stars
320
4 stars
105
3 stars
63
2 stars
21
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for rudeness and lack of accountability.

Product Availability

Customers frequently noted that the store had the parts they needed, but there were also complaints about receiving incorrect or used items.

Efficiency

Many customers appreciated the quick service and efficiency in handling their requests, although some reported long wait times and poor management during busy periods.

Staff Knowledge

While several reviews highlighted knowledgeable staff who provided excellent assistance, there were instances of employees being unhelpful or dismissive.
  • JJ
    Jeanine
    2 days ago
    1.0
    Big girl short qoman cant figure out where the line is and then skip my grandfather excop and ex marine
  • DR
    Danielle Randolph
    4 days ago
    5.0
    Larry and Antonio were extremely nice to me! They made genuine small talk and cracked a few jokes with me while I was frustrated by my battery not working properly. Antonio identified that I needed to have my battery parts tightened and new windshield wipers. He completed both tasks in speedy yet efficient manner. Thanks for showing me what customer service really looks like!
  • FV
    Fun Day Vlogs
    Dec 29, 2025
    4.0
    They did a great job helping me with my battery in my car
  • NS
    Nana Sintim-Damoa
    Dec 16, 2025
    5.0
    Mr. Antonio and the team at Autozone were extremely knowledgeable and helpful. They quickly found the correct headlight we needed and installed it for us free of charge. It was a wonderful experience, and we will be back for all of our auto needs. We highly recommend this store!
  • NL
    Nivag Ledo
    Dec 8, 2025
    1.0
    Had 2 occasions at this store where I was referred the wrong parts for my car. The 2nd time I tried to return an item I was told I couldn’t return it or get store credit because I didn’t have the box even though I had a receipt (understandable). But I was also told I was at fault for not knowing all the specifications of my vehicle and the gentlemen took no accountability of the mistake, didn’t apologize, was very rude, and completely disinterested with my issue.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Memphis?

AutoZone Auto Parts in Memphis is open Monday to Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Memphis?

AutoZone Auto Parts is located at 385 N Cleveland St, Memphis, TN 38104, USA.