Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Winchester Rd in Memphis, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Memphis, TN or call us at (901) 366-1660.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
1,288 reviews
5 stars
670
4 stars
270
3 stars
149
2 stars
41
1 star
158
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is highly variable, with many customers reporting rude or unhelpful staff, while others praised friendly and knowledgeable employees.
Product Availability
Customers noted that the store often has a wide selection of parts available, but some experienced issues with incorrect or unavailable items.
Store Management
Several reviews highlighted poor management practices, including staff behavior and communication issues, leading to negative customer experiences.
Cleanliness and Environment
Some customers appreciated the cleanliness of the store and the overall shopping environment, while others reported feeling ignored or treated poorly.
- BTBuisness Tingz5 days ago1.0Manager was lazy and rude. Lied about their return policy and made up an excuse as to why i couldnt return altenator . Didnt get his name but it was a old african american dude with gray hair in a gray shirt and they said he was the manager at 01/07/2026 at 4:30 pm . Had to drive 30 mins to get it returned because he didnt feel like doing it . Even the other autzone said he couldve returned it but he chose to lie. If this is how he treats his customers i dont think he deserves the position of manager because obviously he cant handle the responsibilitys.
- JJJordan JonesJan 4, 20265.0Ordered a part for my taillight socket. The employee helped me (young man with mustache and nice white truck) look up what part fit my truck and got it ordered. He also put on my new rain X wipers that I needed. It was close to time for them to close so I appreciate him doing this.
- ELExplorando con lauraDec 14, 20255.0Mal servicio
- KBKim BrownDec 7, 20255.0Very nice professional workers very helpful
- JBJimmy BirkholzNov 25, 20251.0On hold for 10 minutes with a lady yesterday 12:38 PM, who then hung up. I cannot hear her because the male associates are clearly horseplaying in the background. I said "You hung up on me" She said "part number". I asked your not going to address the issue of you all hanging up? She said part number. This is the worst AutoZone in Memphis. The parking lot always has extra stuff going down and solicitations. My wife or daughter I would never allow to go to this location alone. On top of all that, I said I need a AC Amplifier Actuator. She said $174. I said there's no way that is it. It is not the blend door or the mode door. It's an AMP for the AC. She said don't have it. Zero chance she cared about the customer. I hung up. I hope this place is cleaned out with new management or associates who know how to talk to another human. I will be taking all business to O'Reilly's
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts on Winchester Rd in Memphis is open from 7:00 AM to 12:00 AM every day of the week, including weekdays.
What types of auto parts brands can I find at AutoZone Winchester Rd?
You can find brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance at this location.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, they offer both in-store pickup and same-day delivery services for your convenience.
Where is AutoZone Auto Parts located?
It is located at 5945 Winchester Rd, Memphis, TN 38115, USA.
How can I contact AutoZone Auto Parts for customer service inquiries?
You can call them at (901) 366-1660 or email customer.service@autozone.com for assistance.
What types of products are available at AutoZone Auto Parts on Winchester Rd?
Products include auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
What nearby places can I visit before or after shopping at AutoZone on Winchester Rd?
Near AutoZone, you can visit Las Cariñosas De Memphis, a bar and dance club, or enjoy a meal at Jamaican Queen Food and Back Yard Burgers.
Are there nearby services where I can access banking or ATMs near AutoZone Winchester Rd?
Yes, Regions Bank, an ATM (Regions Bank), Western Union, LibertyX Bitcoin ATM, and Unbank Bitcoin ATM are all close by for your banking needs.
If I need automotive parts elsewhere, what are some competitors to AutoZone in the Memphis area?
Competitors include Advance Auto Parts, NAPA Auto Parts, O’Reilly Auto Parts, The Home Depot, and Walmart.
Are there places nearby where I can relax or enjoy nightlife after visiting AutoZone?
Yes, nearby lounges and bars include Indulge Lounge Memphis, Lavish Bar and Grill, and Las Cariñosas De Memphis, offering cocktail bars, hookah bars, and nightlife.