AutoZone Auto Parts

4.0
1288 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Winchester Rd in Memphis, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Memphis, TN or call us at (901) 366-1660.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5945 Winchester Rd, Memphis, TN
38115, United States

Hours

Reviews

4.0
1,288 reviews
5 stars
670
4 stars
270
3 stars
149
2 stars
41
1 star
158

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is highly variable, with many customers reporting rude or unhelpful staff, while others praised friendly and knowledgeable employees.

Product Availability

Customers noted that the store often has a wide selection of parts available, but some experienced issues with incorrect or unavailable items.

Store Management

Several reviews highlighted poor management practices, including staff behavior and communication issues, leading to negative customer experiences.

Cleanliness and Environment

Some customers appreciated the cleanliness of the store and the overall shopping environment, while others reported feeling ignored or treated poorly.
  • BT
    Buisness Tingz
    5 days ago
    1.0
    Manager was lazy and rude. Lied about their return policy and made up an excuse as to why i couldnt return altenator . Didnt get his name but it was a old african american dude with gray hair in a gray shirt and they said he was the manager at 01/07/2026 at 4:30 pm . Had to drive 30 mins to get it returned because he didnt feel like doing it . Even the other autzone said he couldve returned it but he chose to lie. If this is how he treats his customers i dont think he deserves the position of manager because obviously he cant handle the responsibilitys.
  • JJ
    Jordan Jones
    Jan 4, 2026
    5.0
    Ordered a part for my taillight socket. The employee helped me (young man with mustache and nice white truck) look up what part fit my truck and got it ordered. He also put on my new rain X wipers that I needed. It was close to time for them to close so I appreciate him doing this.
  • EL
    Explorando con laura
    Dec 14, 2025
    5.0
    Mal servicio
  • KB
    Kim Brown
    Dec 7, 2025
    5.0
    Very nice professional workers very helpful
  • JB
    Jimmy Birkholz
    Nov 25, 2025
    1.0
    On hold for 10 minutes with a lady yesterday 12:38 PM, who then hung up. I cannot hear her because the male associates are clearly horseplaying in the background. I said "You hung up on me" She said "part number". I asked your not going to address the issue of you all hanging up? She said part number. This is the worst AutoZone in Memphis. The parking lot always has extra stuff going down and solicitations. My wife or daughter I would never allow to go to this location alone. On top of all that, I said I need a AC Amplifier Actuator. She said $174. I said there's no way that is it. It is not the blend door or the mode door. It's an AMP for the AC. She said don't have it. Zero chance she cared about the customer. I hung up. I hope this place is cleaned out with new management or associates who know how to talk to another human. I will be taking all business to O'Reilly's

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts on Winchester Rd in Memphis is open from 7:00 AM to 12:00 AM every day of the week, including weekdays.

What types of auto parts brands can I find at AutoZone Winchester Rd?

You can find brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance at this location.