Alamo Rent A Car

4.0
746 reviews

About

Car Rental Agency
Save time, get great deals and discounts when you book your next rental car with Alamo at Memphis Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in TN and abroad at over 1,000+ airport locations.

Location

Alamo Rent A Car
2495 Winchester Rd, Memphis, TN
38116, United States

Hours

Reviews

4.0
746 reviews
5 stars
451
4 stars
102
3 stars
43
2 stars
39
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and helpful staff, with specific mentions of employees like Curtis, Phil, and Desiree for their exceptional service.

Rental Process

The pickup and drop-off processes were frequently described as quick and efficient, contributing to a positive rental experience.

Vehicle Quality

Most customers reported receiving clean and reliable vehicles, although there were a few complaints about cleanliness and vehicle issues.

Pricing

Alamo's pricing was generally viewed as competitive, though some customers expressed concerns about unexpected fees and payment policies.

Mixed Experiences

While many reviews were positive, there were isolated incidents of dissatisfaction regarding vehicle availability and customer service inconsistencies.
  • KR
    Kathy Robinson
    1 day ago
    5.0
    Great customer service, every time! We’ve rented from them on numerous occasions and they are our go-to now over the other companies on site that we had tried previously.
  • SH
    Shadonna Hill
    Nov 16, 2025
    5.0
    I would like to think a rental car company for the pleasure of renting my vehicle The Mazda CX 50, 2026 you guys made The transition so easy and Worth my trip I just may be reaching out from now on Rental car Purposes Your customer service associate Andrew Brown was an amazing, amazing young man Thank you Alamo for such a wonderful pleasure. I give you 1000 Hearts See you in three months♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️💯💯💯💯💯💯💯💯💯💯
  • JG
    Jennifer Germany
    Nov 16, 2025
    5.0
    Curtis handled our rental return and he is so kind and friendly!
  • GD
    Georgia Davidson
    Nov 12, 2025
    5.0
    The skip the line option put me at ease given that my flight was coming in close to their closing time. I was told that all I had to do was walk past the counter and go straight to the garage and pick a car based off of what I rented and drive to the exit gate to present ID, etc. That is exactly what I did. Walking through the garage though, the gal sitting on the side called out and asked if I needed any help. Though I didn’t, that was extra helpful. Couldn’t have been easier. Drop off was just as easy. Pulled up, the guy told me to leave my keys in the cupholder and I walked onto to the terminal. Was so incredibly pleased with the Entire experience will definitely be using Alamo again in the future!
  • AE
    Abby Eastwood
    Oct 17, 2025
    5.0
    I had a great experience with Alamo rental car company. At the start of my trip, my car’s radio stopped working which was inconvenient. However when I mentioned it upon return Alamo’s employee staff member Stephanie handled it quickly and professionally. Not to mention it was 5 am and even though it was early she still greeted me with a smile and was super kind. She apologized for the inconvenience and gave me a discount — great customer service! The car was clean, reliable, and pickup/drop-off were super easy. I really appreciated how Stephanie turned my rental issue into a positive experience. Definitely recommend renting from them and I hope they see how great Stephanie is!

Frequently Asked Questions About Alamo Rent A Car

Where is Alamo Rent A Car located in Memphis?

Alamo Rent A Car is located at 2495 Winchester Rd, Memphis, TN 38116, United States.

What are the operating hours of Alamo Rent A Car in Memphis?

Alamo Rent A Car is open daily from 7:00 AM to 12:30 AM. They have a short midnight closure from 12:30 AM to 12:00 AM before reopening at 7:00 AM.