Advance Auto Parts

4.2
335 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 4660 Knight Arnold Rd in Memphis offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
4660 Knight Arnold Rd, Memphis, TN
38118, United States

Hours

Reviews

4.2
334 reviews
5 stars
195
4 stars
67
3 stars
35
2 stars
14
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and politeness of staff, others reported poor service and lack of knowledge.

Inventory Issues

Several customers noted that the store often lacks specific parts or has discrepancies between online availability and in-store stock.

Atmosphere

The store has been described as having a calm atmosphere, but some customers mentioned slow service and a need for more staff.

Pricing

Customers appreciated the competitive pricing for parts, often finding better deals compared to competitors.
  • AJ
    a j
    Dec 19, 2025
    5.0
    it was quick fast and to the point i had no issues and on a side note the customer beside at the other counter didn't speak English but they had someone there who could translate and help him get what he needed i thought that was pretty cool
  • BL
    Barry Luellen
    Nov 23, 2025
    5.0
    Great parts, great price for OEM parts, and great customer service experience!
  • KC
    Kingsley Castillo
    Aug 27, 2025
    1.0
    The staff is horrible they act like they’re giving the parts away for free. The lady that works at the front desk is gonna get a call from her manager because of her her mouth it’s not about what you say is how you say you must respect others if you want to receive respect they jump 0 to 60 and they do not respect the customer they should be working with animals because they don’t know how to treat humans
  • GM
    George McQueen
    Jun 29, 2023
    3.0
    I only give this three stars because the service is really slow, but they have a stock of items I need other Part Store Brands don't carry. Whenever I go in there. I have to wait and wait to check out because they're always dealing with some issue at the counter. Often people are returning something. May be I have bad timing, catch them at bad times. The staff shows up and tries, so I give them credit.
  • SW
    Shawnette Whichard
    Oct 26, 2018
    5.0
    Great customer service. Engaging with all customers..

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*