AutoZone Auto Parts

Reviews

• TT

  TREYWITHTHESAUCE

  5 days ago
  1.0
  Terrible service...got at least 6 people in store and everyone looked irritated
• AM

  a me

  Apr 15, 2026
  5.0
  Danny Woods and Diego are the best. Thank you so much for your time, service, patience, knowledge, and skill!! -April
• MS

  Michael Stafford

  Apr 13, 2026
  1.0
  I got some mimi light that goes inside my car. I never left auto zone parking tryed to return, the manager didnt want to talk to me or return ,or swap. Very rude ill no longet use auto zone. I can shop at another brand store
• JB

  Jerryth Brown

  Apr 7, 2026
  5.0
  The guy help me out a lot found the part I needed I was very happy how he handle everything he was nice and fast
• NS

  Naomi Scroggins

  Apr 1, 2026
  1.0
  To the Management Team, I am writing to formally lodge a complaint regarding the unprofessional conduct of an employee named Pedro V. at your 5945 Winchester Rd location in Memphis. On April 1, 2026, at approximately 11:25 AM, I visited the store to process a warranty claim for a defective shock absorber I purchased three months ago. While the initial cashier was incredibly helpful and confirmed with the store manager (Danny) that I was eligible for a refund, the situation escalated when Pedro V. intervened. Despite my purchase being only three months old, Pedro loudly insisted that I could not return a part from "a year ago." When I corrected him, his demeanor became aggressive. He raised his voice to a level that drew the attention of every customer in the store. He further overstepped by unprofessionally questioning my personal shopping habits at other retailers. The interaction ended with him walking away mid-conversation after refusing to listen to his colleague’s explanation. This level of disrespect is unacceptable. I hope you will address this behavior to ensure other customers are treated with the standard of service Autozone prides itself on.

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