Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in McDonald, TN!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
2,542 reviews
5 stars
1,207
4 stars
676
3 stars
329
2 stars
96
1 star
234
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers reported dirty restrooms and showers, with some noting that the facilities were not well-maintained.
Parking Issues
Numerous reviews highlighted problems with parking availability, including overcrowding and lack of enforcement for reserved spots.
Customer Service
While some staff members received praise for their helpfulness, others were criticized for rudeness and poor service.
Renovation Disruptions
The ongoing renovations have led to limited amenities and a messy environment, causing frustration among customers.
Food Options
Customers appreciated the presence of fast food options like McDonald's and Subway, but some expressed dissatisfaction with the quality and availability of food.
- RRRyan Rivera6 days ago1.0Horrible!!! Dont stop here!!! No showers available no restrooms available, and half of the parking space is taking up by construction. But they have the nerves to keep all the prime parking spots available. IM NOT PAYING FOR NO DAMN PARKING SPACE! If pilot cant provide me with showers or a damn restrooms.
- JAJessica AldridgeDec 30, 20251.0Got fuel and then lugged all of our stuff down to get a shower. They are remodeling and habe no showers. God forbid you hang a sign on the outer doors letting every trucker know this while they fuel. Is it that hard? Apparently it is :(
- ARAllan RainsDec 24, 20251.0I've been to a lot of truck stops but this one really pisses me off they are under construction most of the parking is blocked off there are no signs saying there facilities are down had I known this I would not have stopped here. And the store has next to no options for snacks drinks or stuff for the truck. I definitely will never stop here again
- FFFerrari FertolinoDec 13, 20252.0I understand remodeling the truck stop⭐️ But to have half of the parking paid ONLY when you don't have showers not even oil bottles or windshield fluid? 👎
- AFA LaCount FrankNov 25, 20254.0Currently under renovation. A mess but functional
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services does Pilot Travel Center in McDonald, TN offer to drivers?
Pilot Travel Center provides gas, diesel, DEF, high-speed pumps, Wi-Fi, overnight parking, showers, fresh foods, snacks, drinks, and coffee to keep drivers moving.
Are the showers available to all customers at this location?
Yes, anyone can purchase and use showers at our locations.
Does the Pilot Travel Center in McDonald, TN have overnight parking?
Yes, overnight parking is available; however, we recommend contacting the store directly for specific rules and availability.
What payment methods are accepted at this Pilot Travel Center?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and cash.
Is there a CAT scale available at this location?
Yes, all of our Pilot Travel Center locations, including McDonald, TN, have a CAT scale.
What are the operating hours for Pilot Travel Center in McDonald, TN?
This location is open 24 hours a day, 7 days a week, including on holidays.
How can I reserve parking at the Pilot Travel Center?
You can reserve parking by using the 'Reserve Now' app available in the App Store or via the Pilot website's parking reservation link.
What nearby dining options are available around Pilot Travel Center?
Nearby dining options include Subway, McDonald's, Taco Bell, Cinnabon, and Baskin-Robbins, perfect for a quick meal before or after your visit to the travel center.
What entertainment options are close to the Pilot Travel Center in McDonald, TN?
Nearby cinemas like UEC Theatres and Premiere Theatre 12 Cleveland provide entertainment options to enjoy before or after your stop at Pilot Travel Center.
Are there any notable outdoor attractions near the Pilot Travel Center?
Yes, the Tennessee Mountains are nearby, offering scenic views and tours, which can be a great stop for travelers looking to explore the area around McDonald, TN.