Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in McDonald, TN!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
2,535 reviews
5 stars
1,207
4 stars
674
3 stars
329
2 stars
95
1 star
230
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers reported dirty restrooms and showers, with some noting that the overall cleanliness of the facility was lacking.
Parking Issues
Numerous reviews highlighted problems with parking availability, including overcrowding and the enforcement of reserved spots.
Customer Service
While some staff members received praise for their helpfulness, others were criticized for poor service and unprofessional behavior.
Amenities
Customers expressed dissatisfaction with limited amenities due to ongoing renovations, including the lack of food options and functioning restrooms.
Pricing Concerns
Several reviews mentioned high parking fees and issues with unexpected charges on credit cards.
- JCjohn cowanNov 6, 20251.0The pilot is undergoing a complete renovation, amenities are severely limited and you have to use the portable temporary rest rooms, Not to mention most of the truck parking cost $19 a night.
- DSDan SchaeferNov 3, 20251.0Bathrooms are out of order. Have Porta potties to use. Smells horrible. Don’t go until they get it fixed.
- JCjason coleNov 2, 20251.0Decent overnight parking but they are under construction 🚧 and have no sheets and a toilet trailer.
- TBThe Carolina BossNov 1, 20252.0They are currently under construction. No showers until next year. Building a shop in the lot, mostly paid parking & parking will be an obstacle starting around 1800...BEWARE
- MSMARTIN SOLANOOct 22, 20252.0In repairs, restoration. No bathrooms or showers. Bathrooms are outside. No subway. Only Mc Donalds.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services does Pilot Travel Center in McDonald, TN offer to drivers?
Pilot Travel Center provides gas, diesel, DEF, high-speed pumps, Wi-Fi, overnight parking, showers, fresh foods, snacks, drinks, and coffee to keep drivers moving.
Are the showers available to all customers at this location?
Yes, anyone can purchase and use showers at our locations.
Does the Pilot Travel Center in McDonald, TN have overnight parking?
Yes, overnight parking is available; however, we recommend contacting the store directly for specific rules and availability.
What payment methods are accepted at this Pilot Travel Center?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and cash.
Is there a CAT scale available at this location?
Yes, all of our Pilot Travel Center locations, including McDonald, TN, have a CAT scale.
What are the operating hours for Pilot Travel Center in McDonald, TN?
This location is open 24 hours a day, 7 days a week, including on holidays.
How can I reserve parking at the Pilot Travel Center?
You can reserve parking by using the 'Reserve Now' app available in the App Store or via the Pilot website's parking reservation link.
What nearby dining options are available around Pilot Travel Center?
Nearby dining options include Subway, McDonald's, Taco Bell, Cinnabon, and Baskin-Robbins, perfect for a quick meal before or after your visit to the travel center.
What entertainment options are close to the Pilot Travel Center in McDonald, TN?
Nearby cinemas like UEC Theatres and Premiere Theatre 12 Cleveland provide entertainment options to enjoy before or after your stop at Pilot Travel Center.
Are there any notable outdoor attractions near the Pilot Travel Center?
Yes, the Tennessee Mountains are nearby, offering scenic views and tours, which can be a great stop for travelers looking to explore the area around McDonald, TN.