Valvoline Instant Oil Change

4.5
1016 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Maryville.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
902 Foothills Mall Rd, Maryville, TN
37801, United States

Hours

Reviews

4.5
1,016 reviews
5 stars
808
4 stars
83
3 stars
31
2 stars
28
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and attentive, with specific mentions of employees like Shane and Joe for their exceptional service.

Efficiency

Numerous reviews highlighted the quick service, with many customers noting they were in and out in a timely manner, often within 10-15 minutes.

Trustworthiness

Several customers appreciated the honesty of the technicians, particularly in not upselling unnecessary services and providing accurate assessments of their vehicle's needs.

Mixed Experiences

While many reviews were positive, there were some negative experiences reported, particularly regarding service quality and issues with specific repairs.

Overall Satisfaction

The majority of customers expressed high satisfaction with their experiences, recommending the location for its reliable service and friendly staff.
  • EH
    Eric Hawkins
    Nov 12, 2025
    1.0
    Mani normally don't have anything to say but the Last 4 times I've been here I have had trouble with them for not putting my skid plate on properly this last time I spoke to the guy and said hey brother last three times I've been here they didn't put my skid plate back on right can you make sure to let the guy in the pit to MAKE SURE HE PUTS IT BACK ON PROPERLY.HIS Response was on yeah he's a good tech he's very careful and really good he even holloard down in the pit hey! Make sure you put his skid plate back on right so I thought ok cool thank you sir I appreciate it.The next morning coming out to my car to eat my lunch at work seen something hanging down from underneath Got down looked and see my skid plate wasn't put on correct and the sound dampner felt came loose and flopping! People if you like that kind of trust then keep going back as for me I'm done here 4 times is way to many times May God bless .This happened on Halloween night around 6:30 pm
  • MA
    Melanie Allen
    Nov 7, 2025
    5.0
    My experience here has always been amazing until today. It didnt start well but it did end well. I should have asked to speak to a manager sooner but once he noticed something was wrong and took time to listen to me even though i was quite upset he turned everything around and for that I appreciate. Dont judge 1 team members actions or interaction against a company. Judge how the leaders resolve and hopefully help grow the team.
  • MD
    Michaela Dotsch
    Oct 27, 2025
    5.0
    I had an old mileage sticker on my car, so I thought was past due for an oil change. When I pulled in, the technician was kind enough to look at my past oil change record and let me know that I really was not due for one yet. He could have given me the oil change and not let me know, but instead, he had integrity and didn't take advantage. I was always happy with my service at Valvoline before, but I'll be a dedicated customer now because of the honesty I was shown.
  • MP
    Matthew Paul
    Oct 24, 2025
    5.0
    Buddy was very friendly and informative. He walked me through all the services they offer in a way I could understand. The assistant manager Joe stopped by and greeted me and asked me how my day was going. Overall a very pleasant experience and I will be returning in the future.
  • TS
    Tyler Switzer
    Oct 23, 2025
    5.0
    This was my first time I’ve ever been to a Valvoline ever and I have to say I am absolutely sold !!!! Going to a new shop is kind of always nerve wracking, you don’t want to admit you have no idea what’s going on. But Hunter from the moment he greeted me was super through on explaining their services and processes. He also didn’t make me feel bad when I admitted I’m a very neglectful car owner instead he let me know “we got you covered”. The whole Valvoline team was super courteous, efficient and well worth the first time try. Thank you Hunter and team for the awesome job and making me a Valvoline believer. Highly recommend this Valvoline.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Maryville offer?

Valvoline Instant Oil Change in Maryville offers quick and trusted preventive vehicle maintenance, including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all types of vehicles.

What are the operating hours of Valvoline Instant Oil Change in Maryville?

Valvoline Instant Oil Change is open Monday through Friday from 7:00 AM to 7:30 PM, Saturday from 7:00 AM to 5:00 PM, and Sunday from 8:00 AM to 5:30 PM.