Advance Auto Parts

4.3
290 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2701 E Broadway Ave in Maryville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2701 E Broadway Ave, Maryville, TN
37804, United States

Hours

Reviews

4.3
289 reviews
5 stars
175
4 stars
66
3 stars
30
2 stars
7
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being helpful and friendly, while others are criticized for rudeness and lack of assistance.

Product Availability

Generally, customers appreciate that the store has a good selection of parts in stock, though there are complaints about incorrect parts and online ordering issues.

Pricing

Prices are seen as high by some customers, with mentions of better deals at competitors, but others appreciate the military discount and fair pricing.

Staff Knowledge

Many customers commend the staff for their knowledge and ability to assist with finding the right parts.

Store Environment

The store is noted for being organized and clean, contributing to a positive shopping experience.
  • WM
    Wendy M
    Nov 14, 2025
    3.0
    Yesterday I stopped in to buy fuses at the Maryville Advanced Auto Parts -store number #05631- and the female cashier was so rude. I felt like she talked down to me because I am another woman. While she was ringing- up my order, I asked her if a battery maintainer was the same as a battery trickle charger and she said, "no, the battery maintainer only maintains the battery..." So... Today, I had to exchange the fuses for mini fuses and unfortunately, the person available to help was the rude cashier from the day before. I explained that I needed to exchange the fuses for different fuses and she said, "so?, go pick em out". I mean, I work in customer service, too, and she is just rude/miserable/not nice! I will not go back to this store and I will take my business to O'Reilly's down the road... she's so busy tossing her head and hair around so maybe I was interrupting her vibe, lol... Anyway, Richard ultimately helped me out and he was amazing/professional/nice but I will still go elsewhere in the future and I will also advise my family and friends to do so, too...
  • GP
    Gary pendleton
    Jul 1, 2025
    5.0
    Aways good place forthe oil and other vehicle needs knowledgeable crew stop in say hi ask about your vehicles
  • HD
    Howie Day
    Jun 17, 2025
    5.0
    Brandon is the best!!! Always going above and beyond! Thanks for your help sir!
  • OA
    Old Account
    Jun 17, 2025
    5.0
    Excellence in customer service in resolving a warranty issue. Thanks so much for your help. Manager deserves a bonus!
  • JD
    Jack Day
    Jul 20, 2020
    5.0
    Discounts away

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*