Advance Auto Parts

4.1
326 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 4450 Highway 411 in Madisonville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
4450 Highway 411, Madisonville, TN
37354, United States

Hours

Reviews

4.1
326 reviews
5 stars
174
4 stars
69
3 stars
48
2 stars
13
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific mentions of excellent service during visits.

Product Issues

Some customers reported receiving incorrect parts or having trouble with product availability, leading to frustration.

Store Environment

The store was generally described as clean and well-organized, although some reviews mentioned slow service and long wait times.

Value for Money

Customers appreciated the reasonable prices and good selection of parts, although some noted that prices could vary.

Staff Knowledge

While many employees were recognized for their helpfulness, there were complaints about some staff lacking automotive knowledge.
  • PL
    Philip Landrum
    Nov 5, 2025
    5.0
    These folks have always been super helpful. Dealing with a classic 350 SBC isnt always fuel but these folks have always pointed me in the proper direction.
  • MW
    Madissen Walker
    Sep 13, 2025
    5.0
    Had a car need emergency parts on a Saturday after every mechanic shop was closed 2hrs from home. These guys were awesome! Let us borrow tools and fix our car in the parking lot.
  • JC
    Jim Conn
    Sep 1, 2025
    5.0
    Sold me the wrong oil filter. Didn't realize it until I'd drained the oil and taken the old filter off. Called them. They were SUPER nonchalant about it. Note to self - ask the internet for confirmation BEFORE you take everything apart and try to put it back together with the wrong part. Luckily, the universe was looking out for old Johnny and the person whose driveway I was in happened to have the exact filter I needed. Coincidence? 🤔 Went down there the next day and they swapped me out, after scanning my driver's license. 🙃 NAPA, here I come!
  • CS
    Chris Stalvey
    Aug 26, 2025
    5.0
    Good value

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*