Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Madison.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
205 West Old Hickory Blvd, Madison, TN
37115, United States
Hours
Reviews
4.1
534 reviews
5 stars
347
4 stars
70
3 stars
23
2 stars
24
1 star
70
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported long wait times, with some waiting over 2 hours for service, leading to frustration.
Customer Service
While some reviews praised the friendly and professional staff, others highlighted instances of poor customer service and rudeness.
Upselling Practices
Several customers expressed dissatisfaction with aggressive upselling tactics, feeling pressured to purchase additional services.
Quality of Work
There were mixed reviews regarding the quality of service, with some customers experiencing issues post-service, such as oil leaks or incorrect fluid types.
Staff Efficiency
Despite some positive mentions of staff efficiency, many reviews indicated a need for more employees to handle the volume of customers effectively.
- TCTamela ChrestmanJan 6, 20261.0Sad over 2 hrs. Noone around everyone disappeared. With absolutely full house..
- CHCaution HollidayDec 26, 20251.0Very slow it took a hour in half to change my oil I won’t be returning
- EEEmilyDec 17, 20255.0From start to finish, the service at the Valvoline I visited in Madison, TN was extremely friendly, efficient and professional. My primary service tech was also very kind and provided me with great customer service - I hope to have him again sometime and will definitely return.
- TYTiff YoungDec 6, 20255.0Got my oil changed and tires rotated today and Tori was fantastic!
- RHR. E. HutchensNov 26, 20253.0Expensive, like going to the dealership! Even with a coupon! And they are always ALWAYS trying to upsell! Smdh
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicle maintenance services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change offers 15-minute, stay-in-your-car oil changes along with a wide range of preventive vehicle maintenance services for all types of vehicles in Madison, TN.
Where is Valvoline Instant Oil Change in Madison, TN located?
The Valvoline Instant Oil Change location is at 205 West Old Hickory Blvd, Madison, TN 37115, USA.
What are the operating hours of Valvoline Instant Oil Change in Madison?
The store is open Monday to Friday from 7:00 AM to 7:30 PM, Saturdays from 7:00 AM to 6:00 PM, and Sundays from 9:00 AM to 6:00 PM. It is closed on holidays like November 27, 2025, and December 25, 2025.
Do I need an appointment for an oil change at Valvoline Instant Oil Change?
No appointment is required to receive services at Valvoline Instant Oil Change in Madison, TN.
What payment methods are accepted at Valvoline Instant Oil Change?
Valvoline Instant Oil Change accepts credit cards, debit cards, and mobile NFC payments.
How long has Valvoline Instant Oil Change been serving the Madison community?
Valvoline Instant Oil Change has been serving Madison since it opened on September 27, 1988, nearly 40 years ago.
Are there any nearby convenience stores where I can grab snacks before or after my vehicle service?
Yes, nearby convenience stores include Sudden Service and Daily's, both close to Valvoline Instant Oil Change, perfect for grabbing snacks or essentials during your visit.
What dining options are near Valvoline Instant Oil Change if I want to eat while my car is serviced?
Nearby dining options include Papa John's Pizza for American-style pizza, Penn Station East Coast Subs for sandwiches, and Penn Station for fast food — all great choices to enjoy while your vehicle is being maintained.
Is there a gas station close to Valvoline Instant Oil Change where I can fill up my tank?
Yes, the Shell gas station and Kroger Fuel Center are nearby, allowing you to conveniently fuel your vehicle before or after your service appointment.
Are there any financial services or ATMs nearby for customer convenience at Valvoline Instant Oil Change?
Yes, nearby financial services include Speedy Cash, Security Finance, Advance America, and banks like Truist and Coinstar with ATMs, making it easy to handle transactions or cash needs nearby.