Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Madison.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
205 West Old Hickory Blvd, Madison, TN
37115, United States
Hours
Reviews
4.1
527 reviews
5 stars
343
4 stars
70
3 stars
22
2 stars
24
1 star
68
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, with some waiting over 2 hours for an oil change.
Staff Professionalism
While many reviews praised the staff for being friendly and helpful, there were also complaints about rudeness and unprofessional behavior from some employees.
Quality of Work
Several customers experienced issues with the quality of service, including improper installation of parts and upselling of unnecessary services.
Customer Experience
Overall, customer experiences varied widely, with some expressing satisfaction and loyalty, while others reported significant frustrations and vowed not to return.
Communication Issues
There were multiple instances of poor communication regarding service availability and wait times, leading to customer dissatisfaction.
- SGSpencer GradyOct 23, 20255.0Quick and efficient. Very friendly staff. They didn’t try to upsell me on anything I didn’t want. Will be getting my regular oil changes here
- JFJames FergusonOct 15, 20251.0I had to spend more for the oil because they didn't have the kind I usually get. The tech also didn't air my tires,check my lights or fill my fluids. To have to pay extra and not get the basics is crazy.
- KMKimberly McCainOct 12, 20255.0Wow! These guys were so professional & on top of it! Super helpful & answered all my questions! Definitely earned a new lifelong customer! I’ve been looking forever for a good oil change place & finally a place that checks all the boxes!
- ACAyub ibn COct 9, 20255.0Great service, fast, professional.
- MMMoSep 29, 20251.0Bad business, said they put my filter back in but they didn’t and manager saying they have no way of proving it but they have a camera watching all services. Train the workers better to prevent from messing up somebody’s car
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicle maintenance services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change offers 15-minute, stay-in-your-car oil changes along with a wide range of preventive vehicle maintenance services for all types of vehicles in Madison, TN.
Where is Valvoline Instant Oil Change in Madison, TN located?
The Valvoline Instant Oil Change location is at 205 West Old Hickory Blvd, Madison, TN 37115, USA.
What are the operating hours of Valvoline Instant Oil Change in Madison?
The store is open Monday to Friday from 7:00 AM to 7:30 PM, Saturdays from 7:00 AM to 6:00 PM, and Sundays from 9:00 AM to 6:00 PM. It is closed on holidays like November 27, 2025, and December 25, 2025.
Do I need an appointment for an oil change at Valvoline Instant Oil Change?
No appointment is required to receive services at Valvoline Instant Oil Change in Madison, TN.
What payment methods are accepted at Valvoline Instant Oil Change?
Valvoline Instant Oil Change accepts credit cards, debit cards, and mobile NFC payments.
How long has Valvoline Instant Oil Change been serving the Madison community?
Valvoline Instant Oil Change has been serving Madison since it opened on September 27, 1988, nearly 40 years ago.
Are there any nearby convenience stores where I can grab snacks before or after my vehicle service?
Yes, nearby convenience stores include Sudden Service and Daily's, both close to Valvoline Instant Oil Change, perfect for grabbing snacks or essentials during your visit.
What dining options are near Valvoline Instant Oil Change if I want to eat while my car is serviced?
Nearby dining options include Papa John's Pizza for American-style pizza, Penn Station East Coast Subs for sandwiches, and Penn Station for fast food — all great choices to enjoy while your vehicle is being maintained.
Is there a gas station close to Valvoline Instant Oil Change where I can fill up my tank?
Yes, the Shell gas station and Kroger Fuel Center are nearby, allowing you to conveniently fuel your vehicle before or after your service appointment.
Are there any financial services or ATMs nearby for customer convenience at Valvoline Instant Oil Change?
Yes, nearby financial services include Speedy Cash, Security Finance, Advance America, and banks like Truist and Coinstar with ATMs, making it easy to handle transactions or cash needs nearby.