Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Madison.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
503 reviews
5 stars
344
4 stars
64
3 stars
15
2 stars
15
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and knowledgeable, with several specific mentions of individual employees providing excellent service.
Service Speed
While some customers experienced long wait times, many others noted the quick and efficient service once they were in the bay.
Quality Concerns
Several reviews highlighted issues with service quality, including incomplete checks and damage to vehicles, leading to dissatisfaction among some customers.
Pricing Transparency
Customers appreciated the lack of upselling and the transparency regarding service costs, although some felt the prices were high.
Staffing Issues
Multiple reviews mentioned understaffing leading to longer wait times and rushed service, particularly during busy periods.
- OCOralia CortezNov 15, 20255.0I was the very last customer of the day here, so I wasn't expecting top tier service. But Andrew and Raul were both incredibly respectful, friendly, and helpful. I don't know how much these guys are making but they deserve a raise. I won't go to any other Valvoline.
- MIMargaret IeronimoNov 15, 20251.0I was left in my car for over an hour and No One spoke to me . They took my money and left me 4 cars came and went and I am still sitting here . I even had to take the packages of wiper blades because they have not been put on . Bad experience !!!! To bad for this guy who's running around like a chicken with no head .
- RBRegenia BoydNov 15, 20255.0Andrew was very nice and informative. His energy was amazing and I felt like he loves his job and his aim was to provide top tier service. Everyone was nice.
- CWChristi WitherowNov 5, 20255.0I used to strictly take my car to the dealership until I realized the convenience of Valvoline for an oil change. They are always kind and professional and I never feel like I’m being schemed into getting something I don’t need. I had the pleasure of being helped by Cornelius today and he was wonderful!
- AAAOct 25, 20251.0Wow, guess my previous review rating and comments were deleted. I USED to be a customer until they damaged my car causing an oil leak, admitted to it then denied my claim after I turned in the quote they asked for. The quote was for a little over $2,000 which for them is a drop in the bucket. This is how they treat their returning customers. They never responded to my BBB complaint nor my Consumer Affairs complaint. Good Luck.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer in Madison?
Valvoline Instant Oil Change in Madison provides 15-minute stay-in-your-car oil changes and a wide range of preventive vehicle maintenance solutions for all types of vehicles.
What are the operating hours of Valvoline Instant Oil Change at 723 Myatt Drive?
The location is open Monday to Friday from 7:00 AM to 7:00 PM, Saturday from 7:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Does Valvoline Instant Oil Change require an appointment for service?
No, appointments are not required at this Valvoline Instant Oil Change location.
Which payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments for your convenience.
When was Valvoline Instant Oil Change at Madison, TN established?
This location opened on December 15, 1994, serving the community for nearly 30 years.
Are there any holiday closures for Valvoline Instant Oil Change in Madison?
Yes, the shop will be closed on November 27, 2025, and December 25, 2025 for holidays.
What popular dining options are nearby Valvoline Instant Oil Change for customers waiting during service?
Customers can visit Popeyes® Louisiana Kitchen for chicken dishes, Steak 'n Shake for classic American fast food, or Whataburger for burgers, all located near the oil change center.
Are there automotive-related businesses near Valvoline Instant Oil Change in Madison?
Yes, nearby automotive services include Rent To Own Auto Centers for car rentals and sales, Tire Discounters for tire and automotive repair, and Econo Auto Painting and Bodywork for auto detailing and body work.
What nearby facilities can customers use for additional errands when visiting Valvoline Instant Oil Change?
Nearby facilities include Walgreens pharmacy and convenience store, H&R Block for financial services, and The Wash House laundromat for laundry needs.
How can customers learn more or connect with Valvoline Instant Oil Change Madison online?
Customers can visit their website at https://store.vioc.com/tn/madison/723-myatt-drive or follow their Instagram handle @valvolineinstantoilchange for updates.