Jiffy Lube

4.3
656 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in MADISON. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
1023 Gallatin Rd S, Madison, TN
37115, United States

Hours

Reviews

4.3
656 reviews
5 stars
482
4 stars
69
3 stars
16
2 stars
18
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers appreciated the quick service, often noting oil changes completed in under 30 minutes.

Staff Friendliness

The staff received consistent praise for being friendly, courteous, and professional, contributing to a positive customer experience.

Quality Issues

Several reviews highlighted concerns about service quality, including mistakes made during oil changes and upselling tactics that frustrated customers.

Pricing Concerns

Customers expressed dissatisfaction with pricing, feeling that charges were too high for services rendered, especially in comparison to competitors.

Management Praise

The management, particularly Misty, was frequently mentioned positively for her helpfulness and knowledge, enhancing customer trust.
  • RK
    Roxxxi Kakes
    4 days ago
    5.0
    Everyone was very respectful and didn't take long at all I love it
  • KS
    Kathy Smith
    Dec 30, 2025
    5.0
    Efficient and courteous and knowledgeable Had coupon Got oil change
  • TT
    Terrence Tapiwa
    Dec 30, 2025
    1.0
    The gatlin road was a 0 star. I stay in hendersonville TN and they always do a good job. Worst mistake to go to the gallatin road near Madison. They didnot reset the oil in my car, l didnot get a sticker, I don't even know if l got an oil change at all besides the bill.
  • RW
    Ryan Wilkins
    Dec 27, 2025
    4.0
    Fast, friendly service, under 30 min with no appointment. $200 felt a little steep for just an air filter and an oil change.
  • LA
    Logan Adkins
    Dec 13, 2025
    1.0
    I’d give it 0 stars if I could. I’ve been to so many Jiffy Lube’s and this was the worst experience I’ve ever had. I waited 10+ minutes once in the bay before anyone even did anything with my car. Multiple employees standing around arguing about random things. I will never be back and wouldn’t recommend it to anyone

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service